Don Carlisle

My questions were answered in a timely manner. And the purchase process was smooth and comfortable. And the purchase process was smooth and comfortable. More

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Don, John and Ryan have been a great team for years now, and they are always fair and helping customers on a budget keep our cost as low as they can on any needed repairs. and they are always fair and helping customers on a budget keep our cost as low as they can on any needed repairs. More

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I brought my 2017 Honda Ridgeline to First Honda for its 100,000-mile maintenance. Unfortunately, they failed to complete the work properly — they did not even change the oil, despite charging me for a full 100,000-mile maintenance. Unfortunately, they failed to complete the work properly — they did not even change the oil, despite charging me for a full service. Just two days later, my truck suffered an engine failure. I had to tow it to Hayward Honda, where they confirmed that First Honda’s negligence could directly caused the damage. This has been a devastating and expensive experience. I trusted First Honda with my vehicle, and they completely failed me. I cannot recommend them, and I urge anyone considering service here to be extremely cautious. More

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Service team is always super friendly, helpful, and insightful! N they keep you informed the whole time and always give accurate estimates for when your car will be done! insightful! N they keep you informed the whole time and always give accurate estimates for when your car will be done! More

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This was the 5TH VEHICLE we have purchased with Johann at First Honda of Simi Valley! Johann is the BEST! Ever since our first vehicle purchase with him 6 years ago, he has literally become like family to us First Honda of Simi Valley! Johann is the BEST! Ever since our first vehicle purchase with him 6 years ago, he has literally become like family to us. If you want a seamless, efficient, caring, and enjoyable car buying experience, please contact Johann at 1st Honda of Simi Valley! More

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I've got a 2005 Pilot with only 56,000, had a front and rear brake job with ALL rotors to be turned and fluid change. Shortly after the brakes started to make a grinding sound and took it in and they lubed rear brake job with ALL rotors to be turned and fluid change. Shortly after the brakes started to make a grinding sound and took it in and they lubed something and noise stopped, but it came back again, so I took it in again and they said the brakes were perfect! I figured that it might go away but after about 4,500 I had enough and went to Midas to find out that the rear rotors were warped because they were never turned! Contacted the Manager and was told he wasn't around when my brakes were done but he would talk to the tech who did it and I got the rotors turned at Midas cheaper than they do it for? I ALREADY paid for them to do it!! I'll NEVER take any of my vehicles to this dealer again... Highly Disappointed! More

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The staff was beyond helpful and answered all my questions. In addition, the whole staff was honest and straight forward about prices. I really appreciated the way they accommodated my entire exp questions. In addition, the whole staff was honest and straight forward about prices. I really appreciated the way they accommodated my entire expericence. More

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We spent 4 hours to pay cash for a vehicle and still made it mandatory to run credit check. Everything else was smooth. it mandatory to run credit check. Everything else was smooth. More

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Johann made my sales experience stress free! He's extremely knowledgeable & made me feel at ease. He answered all my questions since I wasn't familiar with the next technology of the 2024 Honda He's extremely knowledgeable & made me feel at ease. He answered all my questions since I wasn't familiar with the next technology of the 2024 Honda Accord Hybrid EX-L. What I most appreciated is he took the time to set-up my car so I didn't have to struggle with it when I took possession. I drove to work the next day worry free. I can't say enough good things about Johann & will recommend him to anyone interested in buying a Honda. More

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Don (the Service Mgr. ) was very efficient. The phone system is terrible to deal with. I wish this dealer has more service technicians so that the wait time to have cars ) was very efficient. The phone system is terrible to deal with. I wish this dealer has more service technicians so that the wait time to have cars serviced wasn't so long. Once you can get your car in to be serviced, the Service Department is great. More

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