Don Koch | Page 3

Service Advisor Joe, greeted me as soon as I walked through the door and was aware of the needed service for which I had made an appointment. He kept me advised of the progress of the repair and sugge through the door and was aware of the needed service for which I had made an appointment. He kept me advised of the progress of the repair and suggested additional maintenance which I agreed needed to be done. Service Manager Don, approached me as well and asked if there was anything else that he could do for me. I have been getting both of my cars serviced at O’Fallon Buick/GMC for some time now and I feel comfortable and welcome by the Service Department personnel. More

by robert.oldani52 Verified Customer Verified Customer

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Great and easy service! Glad to buy a car in just a little over an hour Glad to buy a car in just a little over an hour More

by carlaphinney70 Verified Customer Verified Customer

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All personnel that I have encountered have been very professional toward me, but what strikes me most is that the employees really seem to be happy with their work environment. Someone is running the d professional toward me, but what strikes me most is that the employees really seem to be happy with their work environment. Someone is running the dealership the right way. More

by RSMITH9785 Verified Customer Verified Customer

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Easy and quick. The service reps, service technicians and sales force are responsive and capable. Glad I purchased my vehicle at O'Fallon GMC The service reps, service technicians and sales force are responsive and capable. Glad I purchased my vehicle at O'Fallon GMC More

by kmwilmas Verified Customer Verified Customer

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Great experience dropping off my vehicle here for service. Makes the service visit a pleasure with the great service I had so far and the great customer service. service. Makes the service visit a pleasure with the great service I had so far and the great customer service. More

by victorbebemic Verified Customer Verified Customer

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Great experience, very professional and knowledgeable and listed to what I wanted and did not try to sell me features or things I was not interested in, came up with solutions to make the sale work for both listed to what I wanted and did not try to sell me features or things I was not interested in, came up with solutions to make the sale work for both sides. Service department is great as well. More

by mike@mikeluntz.com Verified Customer Verified Customer

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Everyone I encountered on the phone or in person was courteous and knowledgeable. The process was well run. courteous and knowledgeable. The process was well run. More

by richardjgomez Verified Customer Verified Customer

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It was a pleasure dealing with the service department. Very happy with the results and the gentleman I dealt with! Very happy with the results and the gentleman I dealt with! More

by CHARLESMILANO Verified Customer Verified Customer

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Who working at GMC and Buck. Everyone very nice Parts manger’s very rude. I want don’t want now more buy parts from this person Everyone very nice Parts manger’s very rude. I want don’t want now more buy parts from this person More

by HASANBOBUR Verified Customer Verified Customer

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Told me to bring my car up there so I have it towed just to be told I need to take it somewhere else. So I paid a $200 tow bill for absolutely nothing. to be told I need to take it somewhere else. So I paid a $200 tow bill for absolutely nothing. More

by jessicasutton360 Verified Customer Verified Customer

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