21 Reviews
Write a Review21 Reviews of Dorothy Metcalf
August 15, 2025
Superior service. I was very pleased. Will refer to friends\n And family J B I was very pleased. Will refer to friends\n And family J B More
Other Employees Tagged: Marri Stokes, JD Brooks, Oscar Pulido
August 15, 2025
I bought my Bronco at Lief Johnson in Manor. I cannot recommend this place enough. Great people and easy processes, make sense to me. I cannot recommend this place enough. Great people and easy processes, make sense to me. More
Other Employees Tagged: Michael Jackson
August 06, 2025
Very pleased with the Sales and Service team. Enjoyed the experience and purchase of new Ford Escape. Enjoyed the experience and purchase of new Ford Escape. More
Other Employees Tagged: Marri Stokes, John Henry, JD Brooks, Oscar Pulido, Randall Cates, NOE AVILA, Aaron Keen, Nicole Vasquez
May 12, 2025
Update- On today I had a mobile tech come out because my car breaks started making a loud noise. He inspected my car and told me all my breaks needed to be replaced because there was no lubricant put on the car breaks started making a loud noise. He inspected my car and told me all my breaks needed to be replaced because there was no lubricant put on the breaks. I called Manir Ford and Randall told me I had a warranty on the breaks. I told him they would never work on anything else I own. Randall was very rude. Do not do business with these people. The mobile tech is costing only $450.00 in which I paid Riata Ford $900.00 plus for the same work they did wrong...... 11/14/2024- Do not let these people work on your car, my front breaks went out sometime in September. I was driving, when all of a sudden, I didn't have breaks. The break line was bad. I paid to get it fixed not knowing it was a recall on the breakline. In November I was getting off of work and had picked up my 4 month grandchild in 7 am traffic when again, I had no breaks. I prayed and made it home. I took the car to Jay's in Elgin Texas which told me that the car has recalls on it and if they fixed it, it would be $920.00. I called Riata and was told they couldn't tell me anything unless I brought the car to them. I had my car towed to the Manor Riata Ford. They kept my car 7 days without me known anything, then the manager called me.and told me they would take care of the break line but the other parts I would have to pay to get it fixed. I paid $900 plus Dollars. At this time I was very upset and wrote a review. Not wanting anything else to do with them. But since my car has been returned when I turn left there is a knock in my car and the RPM keeps losing pressure when in park. I'm very upset and disappointed because NONE OF THESE PROBLEMS WERE HAPPENING UNTIL AFTER WORK WAS DONE BY THIS DEALERSHIP. VERY CONCERNING. More
Other Employees Tagged: Ajay Malani, Randall Cates
April 29, 2025
I was very pleased. I brought my Maverick in brick in on a Saturday with an issue that I thought needed to be taken care of they were able to diagnose and come. To a co I brought my Maverick in brick in on a Saturday with an issue that I thought needed to be taken care of they were able to diagnose and come. To a conclusion , in a short period of time , I was very pleased More
Other Employees Tagged: NOE AVILA
March 13, 2025
I’m elated with the fact they always have a great customer service . I’ve already told my friends they should buy a car at Riata in Manor Texas ! That’s the place and they’re that awesome. customer service . I’ve already told my friends they should buy a car at Riata in Manor Texas ! That’s the place and they’re that awesome. More
Other Employees Tagged: Marri Stokes, Will Goodwin, Oscar Pulido , Jeff Ledesma
May 31, 2024
Riata Ford has always treated me fairly, in both sales and service. I couldn't ask for anything more from an auto dealership, and that's why I keep coming back. and service. I couldn't ask for anything more from an auto dealership, and that's why I keep coming back. More
Other Employees Tagged: Ajay Malani, JD Brooks