Dorothy Sewall
Dorothy Sewall at Key Chrysler Dodge Jeep RAM of Newcastle
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Dorothy Sewall | Page 5

Service Advisor

Key Chrysler Dodge Jeep RAM of Newcastle

573 US-1
Newcastle, ME 04553

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4.5
57 Reviews

Her position here puts her in front of all our Service Customers on a daily basis. She has an infectious smile and an engaging personality and our customers seem to love her! In her spare time, she and her husband enjoy hiking, camping, four wheeling and most outdoor activities. A mother of three, with two grown children and one little one, Dot is busy all the time!!! Dot enjoys our customer centered approach and problem solving so is ideally suited for this position! Think of Dot when you think of Key Service!

Dealership Experience

1 yr, 11 mos

Industry Experience

1 yr, 11 mos

4.5

57 Reviews

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57 Reviews of Dorothy Sewall

September 05, 2023

Dealership Rating
Employee Rating

Great service! Dot got me in quickly and fixed my problem on the first visit! She was very kind and helpful. I recommend their service. I enjoy their complimentary More

by m.ramguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Elwell

September 02, 2023

Dealership Rating
Employee Rating

There is a reason that I do all of business here, is because of the professionalism and respect that they show my wife and I, each and every time. Thank you! More

by jeffrey.d.bickford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Poulin, Park Clegg

August 22, 2023

Dealership Rating
Employee Rating

Andrew and Mike were fantastic to deal with. We had to do an unexpected emergency replacement in Maine. But love our new 2023 Pacifica Limited Hybrid. A very comfortable, smooth ride! Everyone w More

by JENNINGS120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2023

Key Chrysler Dodge Jeep RAM of Newcastle responded

We love what we do!!! Thanks for the kind words

Aug 29, 2023

JENNINGS120 responded

You are most welcome!

August 22, 2023

Dealership Rating
Employee Rating

Everyone at this dealership is extremely helpful and friendly, especially Mike Elwell. Mike made the process really easy. He went over all the features on our new car. Also helped setting up the dodge a More

by KLS94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 19, 2023

Dealership Rating
Employee Rating

Was lied to about an add in package and what it entailed. When came time to use it, was told it never existed and that no one would have said otherwise. The salesman’s and manager who sold us the car refuse More

by justin.m.basinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Elwell, Andrew Cardillo

August 02, 2023

Dealership Rating
Employee Rating

I have purchased 3 vehicles from that dealership over the years and 2 in the past 6 months..they ha e bee. Great to deal with on all issues..also all my vehicles were used and any thing that came up with the More

by DALEGILES55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Mortimer, Park Clegg , Mike elwell

Aug 05, 2023

Key Chrysler Dodge Jeep RAM of Newcastle responded

We love our customers, and we love that you had a good time and felt strongly enough about your experience that you would come back and give us another round! Thanks also for your kind words here!

July 28, 2023

Dealership Rating
Employee Rating

Much improvement has been made in the waiting area since my last visit and the service was conducted promptly. More

by nrpinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Elwell

Jul 28, 2023

Key Chrysler Dodge Jeep RAM of Newcastle responded

Thanks so much for your very kind review and also for noticing our upgrades in the waiting area!

July 24, 2023

Dealership Rating
Employee Rating

Service is always 5 stars. Customer since 2004. The place I always go for my jeep More

by BONNIELENGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Mortimer, Park Clegg, Michael Callahan , Michael Elwell, sales

Jul 28, 2023

Key Chrysler Dodge Jeep RAM of Newcastle responded

Thank You!

July 21, 2023

Dealership Rating
Employee Rating

Great service, they got us in and took care of our truck. Will definitely go there again. More

by Sunshine 🌞
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Mortimer, Park Clegg

Jul 21, 2023

Key Chrysler Dodge Jeep RAM of Newcastle responded

Thanks so much for taking a moment to recognize us! We appreciate you and are thrilled that you are happy with the service you received!

July 21, 2023

Dealership Rating
Employee Rating

Was a great experience working with Key Chrysler Dodge. Mike and Jamie were easy to work with and got us into the Durango and we love it! More

by Mitchlynnbills
Recommend Dealer
Yes
Jul 22, 2023

Key Chrysler Dodge Jeep RAM of Newcastle responded

Hi guys and thanks for taking the time to write this up for us! Thrilled that you had a positive experience and look forward to taking care of you through you ownership experience! J-

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