Dealership Experience
5 yrs, 5 mos
95 Reviews
Write a Review95 Reviews of Doug Rodewald
July 15, 2023
Sold used car with winter tires and one key and did not disclose. Kept trying to sell a windshield protectant and inflated the registration costs to try and bury the windshield fee in there. Withheld the f disclose. Kept trying to sell a windshield protectant and inflated the registration costs to try and bury the windshield fee in there. Withheld the final cost until after registration. Were flexible about waiting for banking transfers though. More
April 19, 2023
Not pushy at all and got more for a trade-in than expected. I never do trade-ins but for what they allowed, I would have been foolish to sell on my own. expected. I never do trade-ins but for what they allowed, I would have been foolish to sell on my own. More
Other Employees Tagged: Alexander Mcpherson
January 20, 2023
I’m not the car owner/user. Just a co-signer. Things went good. I was disappointed that Hyundai required me to be co-borrower and not a co-signer. Had I known that in advanc Just a co-signer. Things went good. I was disappointed that Hyundai required me to be co-borrower and not a co-signer. Had I known that in advance, we would not have gone through with purchase. More
Other Employees Tagged: Kortney Cummings
January 18, 2023
They do their best to right any wrongs. Had an ongoing issue with my navigation system not updating (3 years!!). They finally worked with me to resolve the issue. Had an ongoing issue with my navigation system not updating (3 years!!). They finally worked with me to resolve the issue. More
Other Employees Tagged: Kelly Lokken , Dan Norton, Sarah Smith
December 14, 2022
They were very efficient and knowledgeable, taking time to review all the aspects of tge car hands on. They also provided me with e-tools for future reference. to review all the aspects of tge car hands on. They also provided me with e-tools for future reference. More
Other Employees Tagged: Kortney Cummings, John Steger
November 25, 2022
They were very helpful and quick to answer questions. Everything was done on time and workmanship was great! Everything was done on time and workmanship was great! More
Other Employees Tagged: Ryan Burkhardt , Thomas “Tiger” Robinson jr.
October 17, 2022
Great up front service. Follow up service is less than desirable. Was put off for a couple weeks when I could’ve resolved the issue sooner. Could not get in contact with any Follow up service is less than desirable. Was put off for a couple weeks when I could’ve resolved the issue sooner. Could not get in contact with anyone in reference to my vehicle. More
Other Employees Tagged: John Steger