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Kelly Lokken
Kelly Lokken at Morrie's 394 Hyundai
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Kelly Lokken

Service Manager

Morrie's 394 Hyundai

6661 Wayzata Blvd
St Louis Park, MN 55426

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4.6
81 Reviews
4.6

81 Reviews

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81 Reviews of Kelly Lokken

September 28, 2023

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Employee Rating

People were friendly. Dealt with a unique car situation. Overall communication could have been better. More

by BRANDONBECKER2424
Recommend Dealer
No

Other Employees Tagged: Kelly Lokken

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Oct 01, 2023

Morrie's 394 Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 26, 2023

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Employee Rating

They helped me quickly and treated me very well. I was very happy with the service. More

by TODDKIDD2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Burkhardt, Gerardo Gonzalez, Jenna Clancy, Preston Tuma , Ahmed Deeb, Keith Ellenberg, Sarah Smith

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Sep 27, 2023

Morrie's 394 Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 22, 2023

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Professional. Thorough. On time. Friendly staff. Share options and give truthful service suggestions. Just great! More

by Carol S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jenna Clancy, Preston Tuma , Sarah Smith

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Sep 24, 2023

Morrie's 394 Hyundai responded

Thank you, Carol, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 20, 2023

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Employee Rating

Very good problem solving with an issue on my car. The bike rack was broken More

by MKELLE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jenna Clancy, Preston Tuma , Sarah Smith

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Sep 21, 2023

Morrie's 394 Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 20, 2023

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They were fast, accurate and excellent service! They communicated well and followed up perfectly, great staff! More

by amaclaren25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jenna Clancy, Preston Tuma , Sarah Smith

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Sep 20, 2023

Morrie's 394 Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 16, 2023

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The service was completed in a timely manner. The customer waiting area was clean and comfortable. More

by Lester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jenna Clancy, Preston Tuma , Sarah Smith

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Sep 18, 2023

Morrie's 394 Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Lester, and we are thrilled that you found your experience with us here at Morrie's 394 Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

August 23, 2023

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Employee Rating

Did help me get the job done and help me get done what i could at the tlme nice customer service More

by Sandyandrews65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jenna Clancy, Preston Tuma , Sarah Smith

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Aug 23, 2023

Morrie's 394 Hyundai responded

It's great to hear that we were able to help you out, Sandy. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Morrie's 394 Hyundai!

August 16, 2023

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Jenna is the BEST! She was able to keep me up to speed while the car was in the shop getting worked on. More

by MCSHORT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jenna Clancy, Preston Tuma , Sarah Smith

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Aug 17, 2023

Morrie's 394 Hyundai responded

Thanks for sharing about your experience with Morrie's 394 Hyundai. We appreciate your business and hope to see you again soon!

August 14, 2023

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Employee Rating

Always great service. Friendly staff. Love the new building. Very sleek. Very modern. A nice upgrade. Would love to buy my next car there. However I'm looking at a Genes More

by BEKAHJOHNSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Swenson, Jenna Clancy, Preston Tuma , Sarah Smith

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Aug 14, 2023

Morrie's 394 Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Morrie's 394 Hyundai.

August 11, 2023

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Employee Rating

Very happy with the service and entire experience. Enjoyed my ride to work also. I feel good driving my car knowing it has been fully checked out. Thank you! More

by Imcorbin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jenna Clancy , Sarah Smith

Helpful
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Aug 14, 2023

Morrie's 394 Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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