32 Reviews
Write a Review32 Reviews of Drew Young
August 30, 2023
Kurt was friendly, supportive and helped with all questions, even answering most prior to asking. Would recommend them to anyone and will come back. questions, even answering most prior to asking. Would recommend them to anyone and will come back. More
Other Employees Tagged: Merchants Service Center, Kurt Swett , Josh Gagnon
August 04, 2023
It could of been better. .. our sales representative was not prepared when we got there. Took 4 hrs between paying the deposit and then having an issue with insurance. But ov .. our sales representative was not prepared when we got there. Took 4 hrs between paying the deposit and then having an issue with insurance. But overall satisfied with the car. More
Other Employees Tagged: Merchants Service Center, Timothy Randlett, Richard Roy, Brian Surprenant, Semir Hasanovic , Josh Gagnon, Chuck Wolfe
July 27, 2023
Satisfied my needs in a professional manner could I have found a better deal maybe but I achieved my goal with the effort I was willing to put forth I’m Grateful for their assistance and Really Nice Vehicle found a better deal maybe but I achieved my goal with the effort I was willing to put forth I’m Grateful for their assistance and Really Nice Vehicle 👍 More
Other Employees Tagged: Merchants Service Center, Toby Peña , Chuck Wolfe, Finance Manager 👍
June 28, 2023
I was worried because several things went wrong on the vehicle within the first week and I didn’t want to complain. But when the abs esc lights came on, I couldn’t overlook that as well. They handled it vehicle within the first week and I didn’t want to complain. But when the abs esc lights came on, I couldn’t overlook that as well. They handled it so I don’t feel afraid to drive it and I can live with that. More
Other Employees Tagged: Merchants Service Center , Michael K
August 06, 2021
Service department was outstanding. Solved three big problems, no delay no excuses. Nice people up front and competent people out back. Thanks to them I was back on the road as promised. problems, no delay no excuses. Nice people up front and competent people out back. Thanks to them I was back on the road as promised. More
Other Employees Tagged: Merchants Service Center
August 06, 2019
Amazing Experience from the moment you walk up to the door to the time that you sign papers for your vehicle to take home the experience is amazing . My sales rep Josep from the moment you walk up to the door to the time that you sign papers for your vehicle to take home the experience is amazing . My sales rep Joseph was very patient, knowledgeable, friendly, fast, very professional person. there was no hidden information everything was straightforward and I am very happy with my experience. Thank you to Merchants for helping me get into the car I always wanted:) More
Other Employees Tagged: Steve Coimbria, Joe Hodgson, Semir Sandzic
July 23, 2019
Service is above and beyond excellent I would like to thank John in the service dept as well as David in who is the service shop foreman. I have a 2012 Jeep Grand Cherokee that I thought w I would like to thank John in the service dept as well as David in who is the service shop foreman. I have a 2012 Jeep Grand Cherokee that I thought was a bad bearing or something in the front end that was making a rotational noise. Both individuals took in the vehicle and diagnosed that it was nothing in the front end but an issue with the new tires that I had.They only had 14K miles on them and were rated for 65K miles. After further testing they had told me that the tires are what was making the rotational noise and later that day went to where i purchased the tires and updated them to a new set of tires. The issue is no longer there and happy again that I can enjoy my vehicle once again. I just want to say thanks again to all that were involved in getting this issue diagnosed and very quickly. I would highly recommend this service dept to anyone looking to get the job done right the first time Thanks again. More
Other Employees Tagged: Merchants Service Center , Joe Hodgson, John Manning, David (shop foreman)
April 06, 2019
Drew makes the service department Drew has years of experience in the automotive service arena. He is extremely knowledgeable, professional and an all around great asset! Thanks for yo Drew has years of experience in the automotive service arena. He is extremely knowledgeable, professional and an all around great asset! Thanks for your years of great service. More
May 15, 2018
Another great experience!!! Just purchased my 2nd Lexus from Merchants and had the pleasure of working with Joe Hodgson. He went above and beyond to make it a great experience f Just purchased my 2nd Lexus from Merchants and had the pleasure of working with Joe Hodgson. He went above and beyond to make it a great experience from beginning to end. He took the time to answer all questions and even helped me set my phone up on Bluetooth. Seems minor but those little things make an impression. I would recommend Merchants and Joe to everyone!! Thanks Joe!!! More
Other Employees Tagged: Joe Hodgson, Gordon Lewis
August 09, 2015
Made me feel comfortable Working at an RV dealership I am somewhat familiar with how salesmen can be, and I am happy to say that Harold made me feel less like a target, and mo Working at an RV dealership I am somewhat familiar with how salesmen can be, and I am happy to say that Harold made me feel less like a target, and more like a valued customer. I already had a particular vehicle in mind, and we went right to work on what I needed to get into that vehicle. I'm satisfied that I received an excellent truck for a good price. I am especially impressed that Scott and Harold introduced me to the service department manager and writers who would be servicing my truck in the future. Everyone I met seems sincerely happy to work at Merchants and made me feel very comfortable and satisfied that I made the right choice. More
Other Employees Tagged: Harold Davis, Scott Rienert