Duane Beyer | Page 19

Service & recall Always excellent! Never pushy yet knowledgeable and personable. I hope to use Rudy Luther service for a very long time. Keep up the great work ethic. Always excellent! Never pushy yet knowledgeable and personable. I hope to use Rudy Luther service for a very long time. Keep up the great work ethic. More

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Very professional!! I had to get 2 recalls fixed on my car. Not only was Duane very professional and helpful but as I was waiting I saw many service reps dealing with cus I had to get 2 recalls fixed on my car. Not only was Duane very professional and helpful but as I was waiting I saw many service reps dealing with customers. Each one was extremely professional and told people when they did not need certain services yet. I like that kind of honesty when it comes to my car. When I'm ready to buy my next toyota I will definitely buy it there!! More

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Service with a smile! I greatly appreciated the prompt and professional service from Duane during my recent visit to Rudy Luther Toyota in Golden Valley. He was very helpfu I greatly appreciated the prompt and professional service from Duane during my recent visit to Rudy Luther Toyota in Golden Valley. He was very helpful getting my car repair scheduled and making sure I was fully aware of the recall on my sliding doors (minivan). All of the services were completed on a timely basis with complete confidence that Duane made sure everything was done right. He was very proactive in communicating with me throughout the process. I'll definitely continue to use Rudy Luther Toyota for my service needs. Thanks Duane! More

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service My 1st experience with Toyota .. had asked to have loaner.. service rep said would be 24 a day.. not his fault ,, bumper to bumper think would be loan My 1st experience with Toyota .. had asked to have loaner.. service rep said would be 24 a day.. not his fault ,, bumper to bumper think would be loaner.. told them forget vibration noise,, will bring car back and leave so I do not have to rent loaner,, give me ride home and will use my wife car Honda accord has free loaner with her car we bought 6mon ago.. I understand tires are not covered... but will bring car back and find the vibration problem.. service rep said could not do in one day... so I will leave car until u find problem... cup tires or front end alignment I think could be problem.... your e-mail to me did not mention 24 a day,,, just bring insurance and drivers license .. I would like an appointment to check the vibration and tires for April 4, 2018 8am and ride to my part time job.. keep your loaner policy and shove it you know where... thank you, Gerald Boehm More

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Repeat customer Always quick, helpful and efficient. I have brought my car in multiple times for service and have always been pleased. I just recently started sched Always quick, helpful and efficient. I have brought my car in multiple times for service and have always been pleased. I just recently started scheduling service online, and appreciate the convenience of being able to do that as well. More

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Waterpump Replacement Everything was great and Duane was very helpful. I was able to leave my car there over night which was very helpful. I apprecaite it. Thanks again Everything was great and Duane was very helpful. I was able to leave my car there over night which was very helpful. I apprecaite it. Thanks again! More

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Wonderful I bought and serviced my vehicles here. Good people, easy negotiation and same day delivery on new vehicles. service department scheduled me right aw I bought and serviced my vehicles here. Good people, easy negotiation and same day delivery on new vehicles. service department scheduled me right away when I needed service. More

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Unexpected brake job (137,000 miles on 2010 Camry) and more All of my concerns were addressed and I needed the car back ASAP to pick up our granddaughter from pre-school. Well that wasn't going to happen but th All of my concerns were addressed and I needed the car back ASAP to pick up our granddaughter from pre-school. Well that wasn't going to happen but the service people got me a loaner and even after a big bill I still feel everything that needed to be done was handled professionally More

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Fantastic Service Brought my car in for service recently and was very impressed by the quality of work, response, and support offered throughout the process. Will certa Brought my car in for service recently and was very impressed by the quality of work, response, and support offered throughout the process. Will certainly come back for future work and purchases. More

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Entire staff aims to please I worked with Miranda G., Chris S. and Wendy S. on the purchase of a '13 RAV4 last week. The experience was very impressive. Truly 5-Star! I have w I worked with Miranda G., Chris S. and Wendy S. on the purchase of a '13 RAV4 last week. The experience was very impressive. Truly 5-Star! I have worked with Duane (service consultant) for 12 years. This is my second RAV4. The process went slick. Especially grateful to Miranda Guptil for tying up the loose ends. So accommodating. It couldn't have been easier. Will NOT have any service tech. touch my RAV.4...ever.....just R. Luther Toyota Golden Valley. I'm totally spoiled. Thank you to the entire staff! Kudos! More

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