Duke Iwata | Page 2

This dealership works as a team, and they strike me as happy to be there. They shared that they don’t work on commission, which is a game changer, but when I was able to talk to and text with the finance happy to be there. They shared that they don’t work on commission, which is a game changer, but when I was able to talk to and text with the finance manager (Jason Moore) prior to signing up for all of the “extras” in his office, that sold me. I have NEVER been able to find out about the different warranty and maintenance options prior to being hit with them at the “closing” appointment, which doesn’t help one to figure out how much they will need to finance. But this dealership is up front about that and it truly relieves a lot of stress for the customer. The whole buying experience was stellar compared to others I’ve had! More

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We had a couple issues with my windshield replacement, but it has been resolved. I was given a loaner car for the weekend while they addressed the situation, and I was very appreciative of that. My su but it has been resolved. I was given a loaner car for the weekend while they addressed the situation, and I was very appreciative of that. My suggestion would be to communicate what’s being done with a customer’s vehicle. My frustration came from not knowing why something was done the way it was, but once it was explained, I understood. I think some quality training could be beneficial for the service team to take a bit more pride and care in the work they send out there. Everyone I worked with was completely professional and kind. More

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Thank you Annie, Duke, & Jeff. You all assisted when we needed it the most. I appreciate the promptness, efficient, and pleasant experience. Dave & Bailey You all assisted when we needed it the most. I appreciate the promptness, efficient, and pleasant experience. Dave & Bailey More

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Always prompt, always friendly, modern and clean facility. Everyone there is helpful, we have never had to wait longer than expected. facility. Everyone there is helpful, we have never had to wait longer than expected. More

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I bought my dream car- a Volkswagen Beetle! Paul was excited for us and the process was easy and not stressful! We love Dean Team Subaru Volkswagen Dealership! Thank you! Paul was excited for us and the process was easy and not stressful! We love Dean Team Subaru Volkswagen Dealership! Thank you! More

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My experience with Sam in sales, Annie & Duke in service, to Jason in finance for buying my vehicle from leasing was such a wonderful experience. They truly care and took care of my buying needs in every way to Jason in finance for buying my vehicle from leasing was such a wonderful experience. They truly care and took care of my buying needs in every way. I highly recommend Dean Team for a car buying experience! More

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Great dealership. Everything from sales through service could not be better. I highly recommend Dean Team Subaru. Everything from sales through service could not be better. I highly recommend Dean Team Subaru. More

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I have worked with the Dean Team since 2008 and have always found the employees to be courteous and helpful. always found the employees to be courteous and helpful. More

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While looking for a new Subaru, my buddy, who is the sales manager of a luxury dealership in town, recommended Dave Smith at Dean Team Subaru in Ballwin. I'm so glad I listened. Dave is GREAT. He took s sales manager of a luxury dealership in town, recommended Dave Smith at Dean Team Subaru in Ballwin. I'm so glad I listened. Dave is GREAT. He took such good care of us, and got us a far better price than I figured we'd get. Dave helped with service after the sale, and continues to follow up on a regular basis. I can't recommend him highly enough. Also, the Dean Team service department, especially Duke, have also been stellar. Friendly, prompt greetings and super fast service. Well done, Dean Team! More

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Went to Dean Team Subaru was met by Dave Smith, we didn’t know what we really were looking for, told Dave what we wanted in a vehicle and he pointed us towards a Forster and we are so glad he did. What a won know what we really were looking for, told Dave what we wanted in a vehicle and he pointed us towards a Forster and we are so glad he did. What a wonderful experience went above and beyond expectations. More

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