13 Reviews
Write a Review13 Reviews of EDUARDO HERNANDEZ
January 27, 2024
Leif Johnson Ford has truly set a new standard for exceptional customer service and dedication to their clients. I purchased a 2020 Ford Explorer from Eduardo, and unfortunately, shortly after, I enco exceptional customer service and dedication to their clients. I purchased a 2020 Ford Explorer from Eduardo, and unfortunately, shortly after, I encountered several faults related to the all-wheel drive system. Despite two service trips to Austin, the issue persisted when I went to pick up my vehicle. However, Leif Johnson Ford went above and beyond by delivering a brand new rental vehicle to my doorstep, allowing me to switch out the 2020 Ford Explorer. They took it upon themselves to ensure that I was inconvenienced as little as possible. After three trips to the service station, all issues were resolved, and to my surprise, the entire process was free of charge, including the rental vehicle. Despite the inconvenience, Leif Johnson Ford handled the situation with the utmost professionalism and rectified the issues promptly. Their commitment to customer satisfaction and willingness to go the extra mile has earned every single star in this review. The only aspect that slightly marred my experience was during the financial section, where I repeatedly stated the agreed-upon price, yet was offered additional items that I did not want. It's something to be mindful of during the purchasing process. If you are interested in extras then this will not be an issue for you! Overall, Leif Johnson Ford's genuine care for their customers and their unwavering dedication to making things right has left a lasting impression on me. I wholeheartedly recommend them, knowing that they not only stand by their products but also prioritize their customers' satisfaction at every turn. More
Other Employees Tagged: Tim Hoffmeyer, Jason Norman
January 22, 2024
Leif Johnson Ford was amazing! Eduardo Hernandez was great to work with, and so was the rest of the dealership staff. Thank you Eduardo for the great customer service, and thank yo Eduardo Hernandez was great to work with, and so was the rest of the dealership staff. Thank you Eduardo for the great customer service, and thank you Leif Johnson Ford for being so polite and professional! More
Other Employees Tagged: Karim Massou
January 10, 2024
Leif Johnson Ford has been my dealership for many years, both for purchasing cars and especially for service. I recommend them very highly. It was a pleasure buying my new car this time. Eduardo is very both for purchasing cars and especially for service. I recommend them very highly. It was a pleasure buying my new car this time. Eduardo is very knowledgeable, professional, and helpful. He was excellent, (This form asks me to rate Gordon Lambert, but I don't recognize that name. Also, I spoke with a very helpful person named Andy. I don't know if he is the Andy listed here, but I took a chance that he is.) More
Other Employees Tagged: Andy McCreadie
January 06, 2024
Me gusto el modal del personal que me recibio. Espero en el futuro sea mucho mejor. Gracias. Espero en el futuro sea mucho mejor. Gracias. More
Other Employees Tagged: Karim Massou
November 12, 2023
Fue una atención muy bien muy amable muy atento gracias para las personas que trabajan rapa la compañía de for para las personas que trabajan rapa la compañía de for More
Other Employees Tagged: Karim Massou, Richard Martinez
October 28, 2023
The used car group was great to work with from Edruardo to Andrea’s, to their manager Carlos. All listened to my needs and exceeded my expectations. Furthermore; enjoyed working with Harold Green in S to Andrea’s, to their manager Carlos. All listened to my needs and exceeded my expectations. Furthermore; enjoyed working with Harold Green in Service Department as well. Keep up the great work. More
Other Employees Tagged: Andreas (used car sales) 5 stars; Carlos (Used car’s sales manager) 5 stars; Harold Green (Service department associate) 5 Stars a
August 18, 2023
Had an amazing experience purchasing a 2021 Ranger XLT with Ani and Eduardo. Both very accommodating and friendly, ensuring I received top-notch customer service from being knowledgeable on the product/se with Ani and Eduardo. Both very accommodating and friendly, ensuring I received top-notch customer service from being knowledgeable on the product/services to providing several financing options to driving off the lot. Overall, extremely happy with the whole experience and will definitely be returning to Leif Johnson Ford for future needs. More
Other Employees Tagged: Ani Kaulbars