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Eddie Church
Eddie Church at Bill Utter Ford
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Eddie Church | Page 2

Service Advisor

Bill Utter Ford

4901 S Interstate 35 E
Denton, TX 76210

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5.0
316 Reviews

Dealership Experience

8 yrs, 2 mos

5.0

316 Reviews

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316 Reviews of Eddie Church

September 29, 2023

Dealership Rating
Employee Rating

I am disabled and as usual bill utter Ford made getting my truck serviced very easy. Excellent customer service. More

by racetruckrick
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Morris, Greg Hall, Perry Eggelston, Patrick Nixon, Mike Richardson , Alex Celis, Christina Flook, Tony King, Sharon Moreno, Joey Desurn

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Oct 02, 2023

Bill Utter Ford responded

We're glad to know that our team at Bill Utter Ford was able to make your truck service experience easy and convenient! We always aim for excellent customer service, so it's great to hear we hit the mark. Safe travels!

Sep 29, 2023

racetruckrick responded

You guys are awesome

September 25, 2023

Dealership Rating
Employee Rating

Eddie church is an all star. He is amazing. Really great individual. Do what you can to keep him around! More

by Christiandugan
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 26, 2023

Bill Utter Ford responded

We appreciate your shout-out to Eddie and will share your kind words! We're glad you had a great experience with him at Bill Utter Ford. Thanks for the review!

August 26, 2023

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Employee Rating

Bill Utter Ford has great customer services and due to great staff, Greg Hall all the way down to cashier. First rate dealership. More

by bspmatco5@yahoo.com
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Hall

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Aug 28, 2023

Bill Utter Ford responded

We're delighted to know you had a first-rate experience with our team at Bill Utter Ford, especially Greg! Thanks for your kind words about our customer service. We appreciate it!

August 24, 2023

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Employee Rating

The service was great and the customer service was excellent. Would recommend Bill Utter Ford. More

by daveshoemk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Hall

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Aug 25, 2023

Bill Utter Ford responded

Customer service is our top priority so it's wonderful to receive this feedback! Thanks for recommending Bill Utter Ford!

August 06, 2023

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The service representative was very courteous and kept me well informed throughout the service process. More

by JJftomTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 07, 2023

Bill Utter Ford responded

We're glad to know that our service team at Bill Utter Ford was able to keep you well-informed throughout the process. Thanks for sharing your positive experience with us and we hope to see you again down the road!

August 04, 2023

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Employee Rating

Eddie was great to work with. He kept me informed about my vehicle status and issue. More

by piercegang
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 07, 2023

Bill Utter Ford responded

We are happy to read that Eddie was a pleasure to work with and provided great communication regarding the status of your vehicle. Thank you for choosing Bill Utter Ford and leaving a five-star review.

August 04, 2023

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Employee Rating

Mark Johnson and Eddie in service at Bill Utter were top notch. I was treated with respect and professionalism. They kept me well informed throughout the repair process. More

by bvandiver74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Johnson

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Aug 07, 2023

Bill Utter Ford responded

We're glad to know that Mark and Eddie provided top-notch service during your visit at Bill Utter Ford. We always aim for professionalism and keeping our customers informed throughout the process. Thanks for sharing!

July 21, 2023

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Employee Rating

Eddie Church is the best. Great customer service. Truck running good again. Always a please doing business with you all. More

by tom
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jul 21, 2023

Bill Utter Ford responded

Tom, thank you for the kind words! We're glad to hear that Eddie provided great service here at Bill Utter Ford and got your truck running smoothly. It's always a pleasure doing business with you as well. Until next time!

July 17, 2023

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Employee Rating

Great place as always. Cool staff and great service advisers. Always trust these guys. Nice More

by robdeanlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Morris, Greg Hall

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Jul 18, 2023

Bill Utter Ford responded

Thank you for this 5-star review of Bill Utter Ford! We truly appreciate your feedback!

June 29, 2023

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Employee Rating

The folks at Bill Utter Ford in Denton, TX, take the time to take care of the Customer. Alexa Scott, Service Advisor, is an excellent member of your Team! Alexa kept me informed of my vehicle and to More

by deutschlandtx
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Danny Morris , Christina Flook, Ralph

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Jun 30, 2023

Bill Utter Ford responded

Thank you for the great review! We're so glad to hear that our team at Bill Utter Ford, especially Alexa, provided excellent service and kept you informed throughout your visit. We appreciate your kind words and look forward to assisting you in the future. Have a wonderful day!

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