Edson Trujillo | Page 63

Service visist The staff was pleasant and communicated issues effectively, however the wait was longer than the time it took to do the work. This would have been a The staff was pleasant and communicated issues effectively, however the wait was longer than the time it took to do the work. This would have been a 5 star had I been given a courtesy car to go about my day. Instead I spent hours asking how much longer. More

by ALEGluv1 Verified Customer Verified Customer

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Edson was so efficient! Took no time to get my tire pressure checked out. Even had the time to wash it! Thanks Edson!! your customer service was exceptional. Great Job! Took no time to get my tire pressure checked out. Even had the time to wash it! Thanks Edson!! your customer service was exceptional. Great Job! More

by FAL255 Verified Customer Verified Customer

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Edson saved me! We returned late Tuesday from a vacation. My car would not start. AAA jumped my car and said to go straight to the dealership. Edson came out as soon We returned late Tuesday from a vacation. My car would not start. AAA jumped my car and said to go straight to the dealership. Edson came out as soon as I drove up. He filled out the paperwork outside and said he would call. We were exhausted from a day of travel. We went on to dinner. Edson called with the report. We agreed to the services and that we would pick it up Wednesday afternoon.. All is well! More

by NORMANREEDER Verified Customer Verified Customer

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could be better attitudes need to be more happy friendly. The Dealership/service center is close to my home we live in the Northwest san pedro /palos verdes area so it beats driving to cerritos Infiniti d The Dealership/service center is close to my home we live in the Northwest san pedro /palos verdes area so it beats driving to cerritos Infiniti dealership but hands,down they got you cause you drive up and right away there out the office trying to service you asking do you need coffee /doughnuts /etc ....also if they see your a good paying customer they give you a cap or something. ...also the technicians make sure everything is good before you leave and the service people ...when I come to torrance I have to double check always because not enough attention to detail . Last two service appointments car was have washed not clean as it could be and after my oil change the computer was not reset I had to go back in the service center to get a tech to finish his job should I say more. More

by HAULER18 Verified Customer Verified Customer

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AWESOME Excellent customer service !!! I would highly recommend using them for all your infiniti needs Edson was awesome he was attentive and honest about ha Excellent customer service !!! I would highly recommend using them for all your infiniti needs Edson was awesome he was attentive and honest about hat my car needed More

by TOWLERP Verified Customer Verified Customer

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Excellent service great customer service Very friendly and attentitive the dealership was very clean and everyone was dresssed nice I would definitely recomm service great customer service Very friendly and attentitive the dealership was very clean and everyone was dresssed nice I would definitely recommend the dealership if your looking to purchase a infinity More

by FREDDYJACKSON2000 Verified Customer Verified Customer

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Amazing!!!!! I have brought my car to Infiniti of South Bay a handful of times since relocating to California from Atlanta. Being from the South, I’m used to Sout I have brought my car to Infiniti of South Bay a handful of times since relocating to California from Atlanta. Being from the South, I’m used to Southern Hospitality and friendly people. That’s exactly what I get from Service Director, Thomas and his staff of Service Managers. I’ve never had a bad experience. My car is always ready on time and the prices are reasonable. More

by Kimber R Verified Customer Verified Customer

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I had a Great Experience at South Bay Infinity I had a great experience here. The staff is wonderful, knowledgeable, helpful, attentive, and kind. Everything is nice and clean. The waiting area is I had a great experience here. The staff is wonderful, knowledgeable, helpful, attentive, and kind. Everything is nice and clean. The waiting area is very comfortable with complimentary coffee, water and snacks. Television for entertainment. Most of all, they'll thoroughly explain everything about your car and have you ready to go quickly. More

by MOMLUV3 Verified Customer Verified Customer

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Edson is the best. Being that I have serviced my Infinit's with this dealership through three different ownership's, I cannot rate the current ownership at this time. Being that I have serviced my Infinit's with this dealership through three different ownership's, I cannot rate the current ownership at this time. However, Edson Is a fantastic service writer. I will not go there unless he helps me. I appreciate the relationship we have and I hope he never leaves. More

by ARBUHOLZER Verified Customer Verified Customer

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Nail on tire Edson was awesome. He is friendly and super professional. Always take care of me and my car. Amazing employee. I recmmend Infiniti of South Bay. Edson was awesome. He is friendly and super professional. Always take care of me and my car. Amazing employee. I recmmend Infiniti of South Bay. More

by PAULASOUTO51 Verified Customer Verified Customer

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