Dealership Experience
4 yrs, 9 mos
Languages Spoken
Spanish
65 Reviews
Write a Review65 Reviews of Eli Guevara
April 23, 2024
We just purchased a Sprinter Van from Brian Merrell and we are truly grateful for his customer service. I shopped around and spoke to many dealers before deciding to go with Mercedes of Salem. The pricing we are truly grateful for his customer service. I shopped around and spoke to many dealers before deciding to go with Mercedes of Salem. The pricing was fair and below what most dealers quoted. Dealing with Brian was like working with an old friend. His non pressured approach and integrity was refreshing and I came away feeling that I had a new friend. When it came time to pickup the van Brian and his partner Eli took time to explain all the features and functions of the van. I felt well taken care of and would highly recommend these guys. A few days before picking up the van, I happened to mention to Brian that I was looking particular piece of flooring for the van. A few days later after the sale, Brian contacted me and sent me a link on Craig’s list with the van floor I was looking for. That pretty much sums up the kind of person Brian is. Thank you Brian and Eli for changing my opinion on purchasing a vehicle, the transaction went well above and beyond my expectations. Wishing you much success in you sales endeavors!!! David and Stacey Lang More
Other Employees Tagged: Brian Merrell
April 20, 2024
Absolutely amazing customer service and professionalism. Best dealership experience I’ve had by far. A+ Best dealership experience I’ve had by far. A+ More
Other Employees Tagged: Brian Merrell
December 27, 2023
The entire Mercedes Benz Sprinter team was professional, friendly, informative and extremely helpful! Highly recommended friendly, informative and extremely helpful! Highly recommended More
Other Employees Tagged: Brian Merrell
December 17, 2023
Brian Merrill and Eli were amazing! They helped me every step of the way with my van purchase. I was really pleased with the high level of service without any pressure. Would highly rec They helped me every step of the way with my van purchase. I was really pleased with the high level of service without any pressure. Would highly recommend to friends and family! More
Other Employees Tagged: Brian Merrell
November 11, 2023
There were issues with our new van. Not caused by the dealer. They immediately took ownership of fixing these issues. They gave us a loaner and showed incredible integrity. Everyone Not caused by the dealer. They immediately took ownership of fixing these issues. They gave us a loaner and showed incredible integrity. Everyone I have met at this dealership is nice, polite, and genuinely seems like the enjoy their work. Keep up the great job Salem Mercedes! We appreciate u. More
Other Employees Tagged: Mike Harder, Brian Merrell, Mike Schmidt
October 28, 2023
Brian was amazing as well as Eli in the Sprinter Sales. Very pleased with the process! Very pleased with the process! More
Other Employees Tagged: Brian Merrell
September 23, 2023
Brian and Eli at Salem is the reason I keep on coming back. They are friendly and professional with everything from start to finish. The service they provided is above and beyond. This is my fifth Sprin back. They are friendly and professional with everything from start to finish. The service they provided is above and beyond. This is my fifth Sprinter purchase for my business and can not be happier. Keep up the good work and thank you again guys More
Other Employees Tagged: Brian Merrell
August 24, 2023
During the initial meeting and test drive, Brian's depth of product knowledge was appreciated. When I called him back the following day, I let him know that I needed a somewhat expedited purchase experienc of product knowledge was appreciated. When I called him back the following day, I let him know that I needed a somewhat expedited purchase experience, including commercial financing. I don't see how our deal could have gone down any smoother or quicker. Thanks, B! More
Other Employees Tagged: Brian Merrell
August 14, 2023
I had a high quality, low stress experience with Brian Merrill. Great communication, flexibility and coaching on my options for a 2023 Sprinter Van. Merrill. Great communication, flexibility and coaching on my options for a 2023 Sprinter Van. More
Other Employees Tagged: Brian Merrell