Elle Cervantes
Elle Cervantes at Tustin Mazda
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Elle Cervantes | Page 2

Service Advisor

Tustin Mazda

28 Auto Center Drive
Tustin, CA 92782

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5.0
241 Reviews

Dealership Experience

15 yrs, 9 mos

Industry Experience

15 yrs, 9 mos

Languages Spoken

Spanish Spanish

5.0

241 Reviews

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241 Reviews of Elle Cervantes

February 16, 2024

Dealership Rating
Employee Rating

Staff are helpful, attentive and caring. The service is efficient and my car us well cared for. More

by rlmartin21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Damian Escobedo

Feb 18, 2024

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

February 13, 2024

Dealership Rating
Employee Rating

I brought my car in for tire pressure problem. Mike found the nail and patched it up in no time. I was able to drive to work on time. Thank you Mike. More

by Tam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Torres

January 31, 2024

Dealership Rating
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Excellent quality, speed of service, and customer service. I love coming to see Elle to look out for my car. More

by emmaaungst949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2024

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

January 29, 2024

Dealership Rating
Employee Rating

Elle has great customer service and reviewed what service my car would need. If anything else is needed Elle would contact me. I was sent the service video and a text when my car was ready. More

by Dlewi45
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

January 29, 2024

Dealership Rating
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I feel very comfortable with their advice and expertise. I trust them completely with my repairs. More

by ms.gerriL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 11, 2024

Dealership Rating
Employee Rating

The service at this dealership is beyond amazing! Each and every time they keep me updated, and I feel like a valued customer. I appreciate the attention to detail and looking at all requested items. More

by Nlstrome66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Damian Escobedo

Jan 12, 2024

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

January 06, 2024

Dealership Rating
Employee Rating

Elle continues to provide great customer service to our Mazda family. Thank You, Elle for your supoort. More

by jenchup
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 08, 2024

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

January 04, 2024

Dealership Rating
Employee Rating

Tony Mattingly is such a help. Appreciate you! My miata is old and they always take care. More

by Chinggooey
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Mattingly

Jan 05, 2024

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

December 31, 2023

Dealership Rating
Employee Rating

As always, every 5000 miles I got to see this dealer again nice work done nice welcoming nice spirit !!! More

by Hoale_60
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

December 29, 2023

Dealership Rating
Employee Rating

This dealership has the most amazing people. Always friendly and extremely helpful. We just had our second purchased from them and per usual, we continue to have our expectations exceeded. We More

by woods.8600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Vasquez

Dec 29, 2023

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

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