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Emily Lewis
Emily Lewis at Shottenkirk Honda of Cartersville
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Emily Lewis

Service Advisor

Shottenkirk Honda of Cartersville

595 East Main Street
Cartersville, GA 30121

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4.8
731 Reviews
4.8

731 Reviews

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731 Reviews of Emily Lewis

April 25, 2024

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Employee Rating

Service was great and all employees were courteous. They worked quickly and efficiently. They took the time needed. More

by michellefatz
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone, Angie Angell, Jordan Waters

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Apr 27, 2024

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us, Michelle. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 14, 2024

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Everyone is always very caring and nice, they did a great job on all my vehicles More

by CHANPATEL1965
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone, Angie Angell, Jordan Waters

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Apr 14, 2024

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 11, 2024

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The whole team but especially Emily and Dalton were off the chart, in taking time to hear and understand our situation, finding the right auto, and all the way to end with a thorough explanation of the fea More

by LARRYP3
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Lewis, Dalton Gunnels

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Apr 12, 2024

Shottenkirk Honda of Cartersville responded

Thank you, Larry, for writing this review and letting us know how we are doing. Our customers are our top priority, and your feedback is greatly appreciated! All of us at Shottenkirk Honda of Cartersville are glad to have you as a customer.

April 05, 2024

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I love taking my car here. They are always nice and friendly. The service is impeccable! More

by CRYSTALZACHERY37
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone, Angie Angell, Jordan Waters

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Apr 07, 2024

Shottenkirk Honda of Cartersville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Cartersville!

March 30, 2024

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Richie is awesome and handled everything quickly and also got me a great deal when I was not expecting it! More

by BBLAC030303
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone, Angie Angell, Jordan Waters

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Mar 31, 2024

Shottenkirk Honda of Cartersville responded

It's great to hear that Richie was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Cartersville!

March 28, 2024

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The Advisor was very nice, and the Service Center performed my service in a timely manner. More

by SUPERSTEVE1017
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Recommend Dealer
Yes
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Mar 28, 2024

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 19, 2024

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Love coming here they are great and professional and take care of the clients so well. More

by MICHAEL.RODRIGUEZ.76
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone, Angie Angell, Jordan Waters

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Mar 20, 2024

Shottenkirk Honda of Cartersville responded

Michael, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 07, 2024

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All of Your service are great. thanks for all you do its never stressful I love it More

by JANEWKUNGU
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone, Angie Angell, Jordan Waters

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Mar 07, 2024

Shottenkirk Honda of Cartersville responded

Thank you so much, Jane, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

February 29, 2024

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Went up on prices for oil change and wasn’t told until the service was complete. Will not be coming back. Hope you robbing me 1 time was worth losing long term/ repeat customer! More

by DUNDERWOOD706
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tyler Bone, Angie Angell, Jordan Waters

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Mar 04, 2024

Shottenkirk Honda of Cartersville responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

February 22, 2024

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Waited 3 hours for oil change and tire rotation with a scheduled appointment. While there I never received any communication on status of vehicle until after after I inquired after the 2 hour mark, and I More

by GPERRY1030
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 22, 2024

Shottenkirk Honda of Cartersville responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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