278 Reviews
Write a Review278 Reviews of Emma Allen
October 17, 2023
I contacted Lombard Ford to extend my warranty and spoke to Emma. She was very pleasant and professional. She looked up my account and within minutes we had another plan that would work for me on my Super to Emma. She was very pleasant and professional. She looked up my account and within minutes we had another plan that would work for me on my Super-Duty Diesel. I have had several ESP through this dealership and have no complaints. Thanks Emma for your help. More
October 08, 2023
Emma was so helpful, listened to my needs, and provided me with options and recommendations based on my situation. I highly recommend working with Emma for your car or extended warranty needs! me with options and recommendations based on my situation. I highly recommend working with Emma for your car or extended warranty needs! More
October 02, 2023
Emma was the most helpful and professional that anyone could be. She made the process very straightforward and easy. I would not hesitate in recommending her to the utmost. could be. She made the process very straightforward and easy. I would not hesitate in recommending her to the utmost. More
October 02, 2023
Emma was very pleasant, helpful and knowledgeable when it came time for us to renew our warranty. It was a pleasure to speak and work with her. It was the best customer service experience we have ever had. came time for us to renew our warranty. It was a pleasure to speak and work with her. It was the best customer service experience we have ever had. Great job Emma!!!!! More
September 25, 2023
Emma was great to work with again. This is my second ESP from Lombard Ford. I traded my vehicle I had purchased the warranty for. I called to cancel and purchase another ESP for the ve This is my second ESP from Lombard Ford. I traded my vehicle I had purchased the warranty for. I called to cancel and purchase another ESP for the vehicle I traded for. Emma canceled the remaining time on my first warranty and applied my refunded amount to my new purchase. The process was seamless! I am now covered in my new to me F250. I will be calling Emma back to purchase another ESP for my wife’s new 2023 Ford Explorer! No other dealer comes to mind for me except Emma and Lombard Ford for my ESP needs ! More
September 08, 2023
Referred by my brother who has purchased several extended warranty plans through Lombard: excellent to work with, professional yet very personable! Highly recommended. warranty plans through Lombard: excellent to work with, professional yet very personable! Highly recommended. More