Enrique Zaragoza
Service Advisor
Ocean Honda of San Juan Capistrano
33555 Camino Capistrano
San Juan Capistrano, CA 92675
Languages Spoken
Spanish
72 Reviews
Write a Review72 Reviews of Enrique Zaragoza
March 04, 2024
I had a great experience, but one suggestion: Express Oil Change shouldn't take 2:30 hours. I think a basic oil change shouldn't take longer than one to 1 1/2 hour when customer has an appointment. Thanks - Change shouldn't take 2:30 hours. I think a basic oil change shouldn't take longer than one to 1 1/2 hour when customer has an appointment. Thanks - Other than wait time, service was excellent no issues. More
January 25, 2024
Outstanding service and customer service provided bu Rodriquez and Enrique. Enrique my service rep was on lunch when i arrived. The rep next to Enrique ignored me told me Enrique is not there. I went ou Rodriquez and Enrique. Enrique my service rep was on lunch when i arrived. The rep next to Enrique ignored me told me Enrique is not there. I went outside and came back in and the same rep ignored me. Rodriguez turned around and saw me and immediately called me to come over to his desk so he can write me up since enrique is on lunch and order me a lyt. Enrique called me after my service was complete and took over the outstanding service More
Other Employees Tagged: Felix Rodriguez
January 20, 2024
The customer service is great. Friendly and prompt. They answered all my questions . I was pleased with the service Friendly and prompt. They answered all my questions . I was pleased with the service More
Other Employees Tagged: Christian Delauro, Irwin Finelt, Lorena Moreno
January 12, 2024
I've been coming here since 1996. Your service department is the best and Aoude in sales is also fantastic. But your service department and the under the leadership of Christian, the Your service department is the best and Aoude in sales is also fantastic. But your service department and the under the leadership of Christian, the best! More
Other Employees Tagged: Christian Delauro, Brandon Nelson, Irwin Finelt, Felix Rodriguez, Lorena Moreno , Christian
January 10, 2024
I was met soon as I drove in. Information was taken and I was escorted inside. Every one was appropriate and pleasant. Thank you. Information was taken and I was escorted inside. Every one was appropriate and pleasant. Thank you. More
Other Employees Tagged: Enrique Zaragoza
December 23, 2023
Enrique is extremely helpful and responsive. I trust him Although the problem with my car was not found, Enrique tried hard to find the reason and reassured me that everything was ok I trust him Although the problem with my car was not found, Enrique tried hard to find the reason and reassured me that everything was ok More
Other Employees Tagged: Enrique Zaragoza