Eric Chung | Page 4

I always get great service from the crew at Longo. They communicate well and get my car gone to be quickly! They communicate well and get my car gone to be quickly! More

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I appreciated the recommendations I received that was needed on my vehicle and the updates as my car was being serviced needed on my vehicle and the updates as my car was being serviced More

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Longo is the best and only dealership to service my car. They provide the most amazing guest service ! They provide the most amazing guest service ! More

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Trust is important with me when it comes to servicing my Prius. Here in LONGO, they can be trusted. Plus the people working at Service… most of them are customer service oriented. They’re also professionals Prius. Here in LONGO, they can be trusted. Plus the people working at Service… most of them are customer service oriented. They’re also professionals. Well, there are some people who aren’t but you can find this type everywhere. At least there’s only a few of them here at LONGO! More

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Very good service,Good people and very professional service .I went 4 time .Chan ,Eric he did good service for me .Thanks service .I went 4 time .Chan ,Eric he did good service for me .Thanks More

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Longo Toyota as usual exceeded my expectations. Going in with an appointment for tinting my front two windows, Longo & Eric took care of me. Eric even bought me a caramel macchiato from the Starbucks inside with an appointment for tinting my front two windows, Longo & Eric took care of me. Eric even bought me a caramel macchiato from the Starbucks inside; even when I didn’t ask for one. Longo also gave me a future voucher for a free tall coffee from Starbucks because they were apologetic for not being able to wash my car due to the water drought in California. I chose the ceramic tint & it came out flawless. Eric Cheng my service advisor squeezed me in on a last minute appointment a couple days ago, because of my upcoming busy work schedule. As usual excellent service, great expectations, wonderful communication with a smile on his face. My previous car was also tinted at Longo & since they did a great job, I came back again to tint my windows. My go to dealership for service, sales, & parts. My salesperson Heecher Yoon is also fantastic if you are looking for a new Toyota. He is very straight forward & cuts to the chase. Purchased my previous & current car from him & I will definitely come back for future cars to purchase from Heecher. With 23 years in the car business & 18 years at Longo Toyota, you won’t find a more experienced, qualified sales consultant to deal with. Since he can quote you directly without going to his manager for the numbers, you eliminate the back & forth just to get a price. My deal took 45 minutes to complete & that is only because finance was a little busy. Thank You again Longo Toyota, Eric, & Heecher. More

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Longo gives great service. All the staff are Longo gives great service. All the staff are knowledgeable, friendly and respectful. When you have an appointment, they see you right away and I have Longo gives great service. All the staff are knowledgeable, friendly and respectful. When you have an appointment, they see you right away and I have always received my car back in less than the estimated time. The lounge/waiting area is very comfortable, with a Starbucks, a Subway and a car gadgets shop inside, plus free Wi-Fi and plenty of outlets with USB ports, to charge up your devices. Plus, there are plenty of tables outside, for your social distancing comfort. More

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Service advisor Eric Chung communicated everything very well. Great service definitely recommend servicing your car at Longo well. Great service definitely recommend servicing your car at Longo More

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I have always received great service from my service advisor Eric Cheng. He gets me in & out in an hour or an hour & a half. The expectations are clear, precise & he communicates very well. Considering advisor Eric Cheng. He gets me in & out in an hour or an hour & a half. The expectations are clear, precise & he communicates very well. Considering I have never had any issues with my Toyotas, I will never go elsewhere to service my vehicles. More

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Good service. Efficient. Good waiting area positing people. Nice amenities while waiting. Have and will continue to be a customer and recommend to others as I have in the past people. Nice amenities while waiting. Have and will continue to be a customer and recommend to others as I have in the past More

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