Eric Cooper
Eric Cooper at Jim Norton Toyota Tulsa
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Eric Cooper

Service Director

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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4.9
26 Reviews
4.9

26 Reviews

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26 Reviews of Eric Cooper

April 23, 2024

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Employee Rating

Great service and attitude all the time and I appreciate it so I continue to make sure they are my favorite More

by fnfash98
Service Price Transparency
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Recommend Dealer
Yes
Apr 24, 2024

Jim Norton Toyota Tulsa responded

Thank you for writing this amazing review for our team! At Jim Norton Toyota, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Courtney, Jim Norton Auto Group

April 23, 2024

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I have been using Jim Norton's service department for over 15 years. They are all polite, don't try to sell you services you don't need, explain what is needed and why, and treat me with respect. More

by l_steed
Service Price Transparency
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Recommend Dealer
Yes
Apr 24, 2024

Jim Norton Toyota Tulsa responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Courtney, Jim Norton Auto Group

April 20, 2024

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As always excellent customer service. We were there bright and early they got us in and out in less than an hour. We won't use anyone else. More

by rob.demers
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Recommend Dealer
Yes
Apr 22, 2024

Jim Norton Toyota Tulsa responded

We cannot thank you enough for this glowing review of our service center, Rob! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Courtney, Jim Norton Auto Group

April 02, 2024

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David Holmes is the reason I continue to come to Jim Norton to have my vehicles serviced! More

by coffey0
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Recommend Dealer
Yes

Other Employees Tagged: David Holmes

Apr 03, 2024

Jim Norton Toyota Tulsa responded

Thanks for your outstanding review! I'm very happy to hear that David was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Courtney, Jim Norton Auto Group

April 02, 2024

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Very good service. Very quick and friendly staff. All services performed professionally. Good job guys, More

by locolobo157
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Recommend Dealer
Yes

Other Employees Tagged: Joey Ryan

Apr 03, 2024

Jim Norton Toyota Tulsa responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Courtney, Jim Norton Auto Group

March 26, 2024

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Terrific and professional service! I am glad I gave Jim Norton another chance. Twelve years ago I had a terrible experience buying a car there but they have changed and are much bett More

by chrono1220
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Recommend Dealer
Yes
Mar 27, 2024

Jim Norton Toyota Tulsa responded

Thank you for your wonderful feedback! We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. We look forward to seeing you again soon! Sincerely, Courtney, Jim Norton Auto Group

March 21, 2024

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They take good of my matinence. No caplaints. I'll continue to go there. And they are fast. More

by CPERLISKEY9
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Recommend Dealer
Yes

Other Employees Tagged: Rachel Farrell

Mar 22, 2024

Jim Norton Toyota Tulsa responded

Thank you for your wonderful feedback! We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Courtney, Jim Norton Auto Group

March 14, 2024

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I have been very pleased with Jim Nortin. I have used them from the tome I bought my 2014 Avalon from them. Sadly, it was totaled last year with only 44,000 miles on it. That’s when I bou More

by ILINE_JONES
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Recommend Dealer
Yes
Mar 15, 2024

Jim Norton Toyota Tulsa responded

Iline, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Courtney, Jim Norton Auto Group

March 12, 2024

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Everyone is nice and they got me in and out quickly. Don’t know what else to say. More

by spencer9988
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Recommend Dealer
Yes

Other Employees Tagged: Rachel Farrell

Mar 13, 2024

Jim Norton Toyota Tulsa responded

Spencer, thank you for writing this amazing review for our team! At Jim Norton Toyota, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Courtney, Jim Norton Auto Group

March 08, 2024

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Employee Rating

Great dealership awesome people clean and dies a Awesome job very satisfied an recommend them More

by ssmagee91
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Auston Foster

Mar 08, 2024

Jim Norton Toyota Tulsa responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Jim Norton Toyota satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you continually trusting us with your automotive needs and look forward to working with you again soon. Have a great day! Sincerely, Courtney, Jim Norton Auto Group

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