Dealership Experience
9 yrs, 4 mos
Industry Experience
9 yrs, 4 mos
Languages Spoken
English
41 Reviews
Write a Review41 Reviews of Eric Cortez
November 27, 2023
What a wonderful experience I had at Nissan St. Augustine and just have to share it. From the moment my grandson and I drove up, meeting and working with Walter Cooper, his knowledge and patience Augustine and just have to share it. From the moment my grandson and I drove up, meeting and working with Walter Cooper, his knowledge and patience was exemplary along with Eric Cortez, and Will Barnes in the process of buying my new Murano. I love it and am so grateful for the way you all treated us and am sure you treat all your customers the same. How blessed we are to have your dealership in St. Augustine. Thank you for this great experience in buying a new car and you are very fortunate to have Walter on your sale staff. More
Other Employees Tagged: William Barnes , Walter Cooper
July 07, 2021
Awesome Layne Franks was very helpful and diligent in helping me with getting my truck financed. They worked very hard for me and the staff was very friendly helping me with getting my truck financed. They worked very hard for me and the staff was very friendly More
Other Employees Tagged: Clayton Fields, Brian Prior, Marvin Dames , Layne Franks
February 10, 2021
Avoid this dealer. I had too many problems to list here. The first was the salesman said he would negotiate, but the sales manager walked over and said he would not. This happened twice on two cars. The The first was the salesman said he would negotiate, but the sales manager walked over and said he would not. This happened twice on two cars. The last problem was they hid the license plate from my trade-in. When I asked for the plate, they ignored me until I posted a note on their review and reputation management site visible to the public. (Note I changed my review to this after the first two comments seen below.) More
Other Employees Tagged: William Barnes, Clayton Fields, James Wright
July 26, 2020
We have been family for 8 yrs and it just keeps getting better. I feel very important and they make me feel very valued. Iove. Nissan of St. Augustine. better. I feel very important and they make me feel very valued. Iove. Nissan of St. Augustine. More
Other Employees Tagged: Kevin Snyder, William Barnes, Clayton Fields
July 23, 2020
Marvin and Cynthia are the best, I was in and out in 30 min. Plus my car was washed, very efficient in time management thanks min. Plus my car was washed, very efficient in time management thanks More
Other Employees Tagged: William Barnes, Cynthia Benefield, Marvin Dames, Mike Figueroa
July 15, 2020
James and Tim are excellent and helped me purchase my new 2020 Nissan Murano. Everyone we met and interacted with was helpful and we highly recommend this dealership! 2020 Nissan Murano. Everyone we met and interacted with was helpful and we highly recommend this dealership! More
Other Employees Tagged: William Barnes, Clayton Fields, Tim Wombolt, James Wright
July 07, 2020
Everyone there was very accommodating and eager to help. My experience with Nissan of St. Augustine was very present, and I would definitely recommend them to family and friends. My experience with Nissan of St. Augustine was very present, and I would definitely recommend them to family and friends. More
Other Employees Tagged: Ryan Neville , Alex Tillit
July 02, 2020
Great Dealer Experience Surprisingly pleasant, professional and personable buying experience. From the sales person/Product specialist, James (like we weren't sure what his j Surprisingly pleasant, professional and personable buying experience. From the sales person/Product specialist, James (like we weren't sure what his job was!! Lol) to the 2 sales managers, Justin and Eric to the finance dept, Clayton to expert service dept help, Ryan and the courtesy shuttle. It was very a very comfortable buying experience with no pressure, extended test drive, even the Gen Mgr stopped by and texted offering any help needed. We like this dealer! More
Other Employees Tagged: William Barnes, Clayton Fields, James Wright, Ryan Neville
July 01, 2020
Easy process - not pushy but very helpful Brian and Clayton were both knowledgeable and very helpful. They made the process quick and easy. Wasn't planning to purchase a Jeep, but am very hap Brian and Clayton were both knowledgeable and very helpful. They made the process quick and easy. Wasn't planning to purchase a Jeep, but am very happy with it More
Other Employees Tagged: Clayton Fields, Brian Prior
June 30, 2020
Frustrating Purchased 2 Nissan NVs; and first one delivered had a hack job of a bulkhead installed in it and was full of ants upon delivery! We had to send the fi Purchased 2 Nissan NVs; and first one delivered had a hack job of a bulkhead installed in it and was full of ants upon delivery! We had to send the first vehicle back to the dealership to be inspected for damage potentially caused by the ant infestation in the dashboard area and get it cleaned. Also we were told that the poor installation of the bulkhead by Adrian Steel in Sanford was not their problem, and that was how it was... really? Tried to buy local in St Augustine but i wish we could've gone somewhere else because how much extra time this has caused our company already. More
Other Employees Tagged: Clayton Fields, Brian Prior