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Marvin Dames
Refer Me
89 Reviews
Dealership Experience
13 yrs, 4 mos
Industry Experience
13 yrs, 4 mos
Specialties & Trainings
SERVICE WRITER
PARTS MANAGER
LOT PORTER
SERVICE TECHNICIAN
PARTS COUNTERMAN
89 Reviews of Marvin Dames
July 07, 2021
Awesome Layne Franks was very helpful and diligent in helping me with getting my truck financed. They worked very hard for me and the staff was very friendly helping me with getting my truck financed. They worked very hard for me and the staff was very friendly More
by Jaylow59
Other Employees Tagged: Eric Cortez, Clayton Fields, Brian Prior , Layne Franks
Helpful 
March 26, 2021
Speedy but poor service. Service center agents are cavalier and apathetic. Customer service is well below subpar. I had to come back to the dealership because my service was done incorrectly. There wa cavalier and apathetic. Customer service is well below subpar. I had to come back to the dealership because my service was done incorrectly. There was no apology or sense of urgency to fix anything. The issue on my vehicle is still not fully resolved after 2 visits, but since they don’t care about it being fixed I won’t be returning. More
by b.m.evans019
Other Employees Tagged: Ryan Neville
July 28, 2020
Service was normal/fine as usual. DISPLEASED THAT EMPLOYEES WERE NOT WEARING MASKS INTERFACING WITH THE PUBLIC, very disappointed that masks would not be required. EMPLOYEES WERE NOT WEARING MASKS INTERFACING WITH THE PUBLIC, very disappointed that masks would not be required. More
by GAIL_PREMER
Verified CustomerJuly 25, 2020
Fast, Friendly and Professional As always, treated well from arrival to departure. Came in for 30K service and Recall maintenance on my Murano. Appreciated the social distancing but As always, treated well from arrival to departure. Came in for 30K service and Recall maintenance on my Murano. Appreciated the social distancing but surprised no one was wearing masks...which has been the standard in doors most everywhere. More
by DUEWELJ
July 25, 2020
Super happy with the level of service I received. I was on vacation and your service department got me in and out in the same day! Marvin in the service department was friendly and quick to have his depar on vacation and your service department got me in and out in the same day! Marvin in the service department was friendly and quick to have his department analyze the problem. They replaced a transmission control module, battery and serviced a recall all in the same day. Thank you for providing excellent service. More
by SUSIEFULLERFITNESS
July 23, 2020
Marvin and Cynthia are the best, I was in and out in 30 min. Plus my car was washed, very efficient in time management thanks min. Plus my car was washed, very efficient in time management thanks More
by BRYANWOLOSYN
Other Employees Tagged: William Barnes, Eric Cortez, Cynthia Benefield, Mike Figueroa
July 22, 2020
My wife and I have been very pleased each time we have had any work done on our 2003 350Z.Each time we have had mechanical issues, we can ALWAYS depend on Cynthia and her staff to correctly diagnose and had any work done on our 2003 350Z.Each time we have had mechanical issues, we can ALWAYS depend on Cynthia and her staff to correctly diagnose and resolve any problems we've had. I'd give them a 10 in customer satisfaction. More
by CHUCK1214
Other Employees Tagged: Cynthia Benefield
July 20, 2020
Marvin in the service department is extremely professional, attentive and efficient. My experience in having my car serviced and detailed was excellent. I thank you! professional, attentive and efficient. My experience in having my car serviced and detailed was excellent. I thank you! More
by MS-ROGER
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