Erica Jones
Erica Jones at Southern Kia Virginia Beach

Erica Jones

Sales Manager

Southern Kia Virginia Beach

2369 Virginia Beach Blvd
Virginia Beach, VA 23454

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4.4
39 Reviews
4.4

39 Reviews

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39 Reviews of Erica Jones

July 31, 2025

Dealership Rating
Employee Rating

The dealership went above and beyond to take care of my issue and made sure I was taken care of More

by cklemenc
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Recommend Dealer
Yes

July 23, 2025

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Employee Rating

TJ and Kyle made the whole experience wonderful. We are thankful that we had them as a team for our expensive purchase. More

by archangelmai
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jul 24, 2025

Southern Kia Virginia Beach responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 04, 2025

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Employee Rating

Highly recommend to buy your next vehicle here! Ask for TJ of you want the best... More

by DANSULLIVANJR
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 10, 2025

Southern Kia Virginia Beach responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 18, 2025

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Employee Rating

Customer service is always friendly! They are quick and efficient and I’ve always been happy with my service. More

by Delanynw12
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Recommend Dealer
Yes
Jun 18, 2025

Southern Kia Virginia Beach responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 14, 2025

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Employee Rating

Service was awful and still no contact or information about service recall and tire rod. 3rd purchase will NOT purchase another More

by JASONDIEFF
Service Price Transparency
Workmanship
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Recommend Dealer
No
May 16, 2025

Southern Kia Virginia Beach responded

We value and appreciate your business, Jason. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

May 05, 2025

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Employee Rating

Great service an also quick waited no longer then 30 minutes they also cleaned my car More

by kamcuffee1
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Recommend Dealer
Yes

April 17, 2025

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After the service, my knife was stolen, I put it in the armrest the day before, my family and I were going to travel, I'm still upset. More

by bogdanbabchyk3440Bogdan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

April 05, 2025

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Employee Rating

After inspection, the cooling tank is completely empty, the alignment is not made correctly, the steering wheel is turned 5-7 degrees to the side and failed to adjust, all wheels are pumped up to 41psi. More

by bogdanbabchyk3440Bogdan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

March 07, 2025

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Employee Rating

They are friendly and go the extra mile for you, even after you purchase your vehicle. More

by Heyyyy
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Lloyd, Tina Robert , Austin and Rashan

March 04, 2025

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Employee Rating

Great services and did it in a timely manner and did not have to wait long. I appreciate the consideration. More

by alicezapayton
Service Price Transparency
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Recommend Dealer
Yes
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