Dealership Experience
1 yr, 2 mos
150 Reviews
Write a Review150 Reviews of Erica Wells
January 13, 2026
Very professional but easy going. Loved the video of my car inspection and how they kept me posted on everything. Great service all around! Loved the video of my car inspection and how they kept me posted on everything. Great service all around! More
Other Employees Tagged: Carrie Brown, Scott Thompson, Steve Pfeiffer , The gentleman who washed and turned my car over to me. Very nice and courteous.
January 08, 2026
I've been a customer here for three years. Zero complaints. We'll continue using Mimi of STL for service and sales. Zero complaints. We'll continue using Mimi of STL for service and sales. More
Other Employees Tagged: Dustin Summers, Javier Terrazas
January 07, 2026
Very welcoming environment and Steve did his best to make me comfortable at the place while I was waiting. Brian did an amazing job for taking care of my car and I really appreciate his work. They even clean me comfortable at the place while I was waiting. Brian did an amazing job for taking care of my car and I really appreciate his work. They even cleaned my car! My warranty didn’t end yet so all the service I got was free which I was pleasantly surprised! More
Other Employees Tagged: Carrie Brown, Scott Thompson, Steve Pfeiffer , Brian Jernigan
January 05, 2026
This was my first time at the Mini of St Louis for service on my '24 Countryman. They were very professional! They answered all of my questions and identified a recall missed by "the other guys". I lo service on my '24 Countryman. They were very professional! They answered all of my questions and identified a recall missed by "the other guys". I loved the summary video of my service. I'm glad that we have MINI of St Louis! More
January 03, 2026
We always receive outstanding service and support at this dealership, and today received terrific help with our decision to trade in guest newer model. dealership, and today received terrific help with our decision to trade in guest newer model. More
Other Employees Tagged: Carrie Brown
December 30, 2025
Steve and his crew are ALWAYS wonderful. Minis service department is a primary reason why I’m on my third Mini. That and they are so much fun to drive. Minis service department is a primary reason why I’m on my third Mini. That and they are so much fun to drive. More
Other Employees Tagged: Carrie Brown, Scott Thompson, Steve Pfeiffer
December 23, 2025
Always make me feel like I’m their most important customer and that I’m satisfied when I leave customer and that I’m satisfied when I leave More
Other Employees Tagged: Eric Wright
December 19, 2025
Wonderful sales team and service department. Friendly, clear, accountable, prompt, A++++ customer care. Highly recommend. Friendly, clear, accountable, prompt, A++++ customer care. Highly recommend. More
Other Employees Tagged: Carrie Brown, Eric Wright, Scott Thompson, Steve Pfeiffer, Joe Emerson
December 19, 2025
My heat stopped working. They were booked but worked me in that day because, well, it’s cold and no heat is a problem. Turns out a $&@“*%# squirrel put a walnut from my walnu They were booked but worked me in that day because, well, it’s cold and no heat is a problem. Turns out a $&@“*%# squirrel put a walnut from my walnut tree in the area next to the radiator and it put a hole in my radiator. 🤦🏼♀️ Thanks, I wasn’t using that $2200 anyway. The car was ready within two days! I had a loaner, so no problems at all. Again, the service was top notch. Could not be better. Every time I deal with this dealership - nail in tire, squirrels - their service is polite, professional and fast. It’s the best dealership experience I’ve ever had.10/10 would recommend More

