Erik Padilla | Page 2

Professional knowledgeable staff who were easy to work with. Erik Padilla was fantastic. I will send others to Fair Oaks and purchase from them in the future. with. Erik Padilla was fantastic. I will send others to Fair Oaks and purchase from them in the future. More

Helpful 0

Report | Print

We had a great experience purchasing our new Ford from Erik and Serafin at Fair Oaks Ford Erik and Serafin at Fair Oaks Ford More

Helpful 0

Report | Print

The service and purchasing process was smooth. Before I took it for a test drive I examined the vehicle and found seven small scratches across the hood. It was almost as if something was rubbed ac Before I took it for a test drive I examined the vehicle and found seven small scratches across the hood. It was almost as if something was rubbed across the hood during transport. The members at the dealership Erik and Sam were able to come to an agreement on how to rectify the situation. Overall, the experience was great, but on Fords end it would be nice to have a perfect Vehicle when you are spending that amount of money. More

Helpful 0

Report | Print

Delivery experience could have been better! Overall it was fine. Will recommend to friends and family.. Overall it was fine. Will recommend to friends and family.. More

Helpful 0

Report | Print

Professional care and a fair deal. All the staff was very helpful, kind, and courteous. All the staff was very helpful, kind, and courteous. More

Helpful 0

Report | Print

Great experience working the the team. Appreciate the help in securing a difficult to get vehicle. Appreciate the help in securing a difficult to get vehicle. More

Helpful 0

Report | Print

💯 garantizado Eric grasias por alludarnos linda persona nos alludas muy muy bien 🙂 te recomendare con mis amigos y familiares nos alludas muy muy bien 🙂 te recomendare con mis amigos y familiares More

Helpful 0

Report | Print

My husband and I worked with Erik Padilla and it was an amazing experience! We originally came and ordered a Ford Maverick but after a years delay and a pregnancy we needed more space and bought a Ford Exp amazing experience! We originally came and ordered a Ford Maverick but after a years delay and a pregnancy we needed more space and bought a Ford Explorer ST. Erik was straight forward throughout the entire process and we would recommend him to anyone! More

Helpful 1

Report | Print

I test drove a Buick. Looking for a suv for awhile and will be coming back to purchase. Noel was an excellent salesman! Go see Noel for new or used vehicles! Looking for a suv for awhile and will be coming back to purchase. Noel was an excellent salesman! Go see Noel for new or used vehicles! More

Helpful 0

Report | Print

What a fantastic experience buying a new car! My first car out of college was a '95 Escort, so it had been awhile since I had bought a Ford, and so far I am blown away by how far Ford has come i My first car out of college was a '95 Escort, so it had been awhile since I had bought a Ford, and so far I am blown away by how far Ford has come in terms of the technology and workmanship that goes into their cars! Erik Padilla was my salesman, and he was absolutely the BEST in helping me put in a custom order for my Ford Escape PHEV, which was backordered for months. However, Erik was great about always following up on the status of my vehicle, and when it finally came in he and Sam, our sales manager, worked their magic to lock in customer price protection from the increases in pricing that has happened in the last 6 months due to inflation, as well as getting me the old customer rebate promotion. In a time when many dealerships are marking up way above MSRP, it was refreshing to find a dealer that wasn't trying to just gouge its customers, and instead make an honest buck by providing outstanding service and value to its customer base! The experience of picking up my vehicle was great also, and Erik really took his time to walk me through all of the features of the new car, from how to charge it up, to trying out the different drive modes in a test drive, to setting up the FordPass app on my phone and getting it connected to my new car! I also enjoyed working with the rest of the staff in the financing department, and look forward to bringing in my car for service and doing future business with Fair Oaks Ford! Would definitely recommend to any family and friends looking for a good car at a fair price! More

Helpful 0

Report | Print