Erik Padilla | Page 3

My husband and I had a horrible experience at this dealership working with Erik. We came to purchase an F-150 and after an hour of negotiation it was obvious they could not meet us where we wanted to dealership working with Erik. We came to purchase an F-150 and after an hour of negotiation it was obvious they could not meet us where we wanted to be for the truck and we decided to walk out. It was not until we had our backs to Erik that he stated he could get us where we wanted to be, when we still said no he continued to say he could get us lower than we wanted to be…we still chose to leave. Had he been up front from the beginning we would have left with the truck. 2 days later we went to another dealership and got $6K more than they quoted us for my trade in and a nicer truck for the price we wanted to pay. 3 weeks have gone by and Erik continues to hound my husband, and finally today stated they still had the truck and they have since discounted the price if we were still in the market. We came to leave with that truck that day, and Erik played nothing but the games that makes the car buying experience horrible. I would not recommend this dealership nor would I recommend working with Erik. We had an amazing experience elsewhere and it’s not surprising they still have the truck we came to buy. If they truly wanted our business they would have had it. Very unfortunate situation. More

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Best car buying experience I have had to date. I’m 66 years old and have now bought 5 ford trucks. This is the first time I have been here and bought from Fair Oaks. Eric was great ( salesman) and I’m 66 years old and have now bought 5 ford trucks. This is the first time I have been here and bought from Fair Oaks. Eric was great ( salesman) and the whole staff was as well. Really helped me get what I wanted ( F 150 platinum supercrew 2022 ) I was always kept informed on my order status. Brought it in for paint and body protection and the service department were extremely pleasant and friendly to work with. No problem as far as a loaner either. So far I’m very happy with the truck and can see my wife going there when she wants to replace hers. I would highly recommend this dealership to anyone, More

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A dealer you can trust! Erik was an amazing salesman, even though he is still young, he knows so much things. Thank you. even though he is still young, he knows so much things. Thank you. More

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Erik would be the only sales person I’d talk to there. The others are confused and give wrong information. The others are confused and give wrong information. More

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I stopped in looking to purchase a car and was a bit short on time. Erik Padilla welcomed me in and reviewed what I needed and the current inventory. Found what would work for me and had me out of the short on time. Erik Padilla welcomed me in and reviewed what I needed and the current inventory. Found what would work for me and had me out of the dealership quickly and without hassle. Didn't make me deal with a ton of people, just quick and easy. Great experience. More

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I had a great experience with the dealer & finance department. I'm happy with my the price and my purchase overall. department. I'm happy with my the price and my purchase overall. More

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The people are friendly and had a good experience. The service department was quick with my service service department was quick with my service More

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Overall good experience. Got the vehicle I wanted at a price I could afford including Gap insurance and an extended service warranty. price I could afford including Gap insurance and an extended service warranty. More

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