Erika Mena | Page 2

Great customer service! :) Thank you for such a wonderful experience Frantz Felix! Your cutomer service was above and neyond.. He went out of his way tomake sure I was happy Thank you for such a wonderful experience Frantz Felix! Your cutomer service was above and neyond.. He went out of his way tomake sure I was happy with my purchase.. I never bother to refer but with such a wonderful experience I have referred orhers to him. Thank you Frantz! More

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Excellent Customer Service I was searching for a new car using the Internet. I left my contact number and within 10 minutes I was contacted by the floor manager. I was given the I was searching for a new car using the Internet. I left my contact number and within 10 minutes I was contacted by the floor manager. I was given the name of the person who willing be assisting me. I was greeted very well and Frank P listened and told me my options. After my selection, the manager came over and assisted in getting me into a payment which was affordable. I did not feel pressured. The process went smooth and hassle free. More

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Expedited GREAT Service I was hesitant about my decision to purchase a different car; however I was just not happy with my present vehicle. I walked into the dealership hope I was hesitant about my decision to purchase a different car; however I was just not happy with my present vehicle. I walked into the dealership hopeful but not over expectant. My Salesman was super busy andI thought i would be lost in the shuffle. I was amazed at the great customer service, NO long waiting rituals, I got more than I expected and every thing i wanted. More

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Very satisfied and happy customer I was called and given a very knowledgeable information which prompted me to drive the 40 minutes to visit the dealer. Once I arrive Rafael treated me I was called and given a very knowledgeable information which prompted me to drive the 40 minutes to visit the dealer. Once I arrive Rafael treated me very patiently and kindly. He gave me a thorough explanation of the vehicle and the sale was quickly closed. Erika from finance was extremely helpful and kind. More

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Great experience A pleasant experience and no high pressure sales tactics. Frank met my budget and made sure I was comfortable in the car and knowledgeable with its f A pleasant experience and no high pressure sales tactics. Frank met my budget and made sure I was comfortable in the car and knowledgeable with its features before leaving. Thanks! More

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stress-free experience When walking through the doors of Rick Case Honda you didn't feel the stressful pressures from the salesman it was more of a friendly environment with When walking through the doors of Rick Case Honda you didn't feel the stressful pressures from the salesman it was more of a friendly environment with humor that made you feel comfortable which I thought was a great thing it really was a great experience and i would definitely recommend Rick Case Honda and his staff to anybody.. More

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Honda Sport I loved my car shopping experience. I never felt pressured. Everyone was friendly and helpful. They accommodated my wife and I every request. I would I loved my car shopping experience. I never felt pressured. Everyone was friendly and helpful. They accommodated my wife and I every request. I would definitely recommend Bob Garfinkel to anyone who wants to buy a Honda, he will take GREAT care of you. Erika Mena in finance was just as awesome, she also took great care of us. More

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Was assisting me right away As stated before I was a Toyota customer for over 20 years so when I went to Rick Case Honda I was very nervous not knowing what to expect. What I re As stated before I was a Toyota customer for over 20 years so when I went to Rick Case Honda I was very nervous not knowing what to expect. What I received was excellent service, I will recommemed especially the sales person I dealt with . As to the quality of the Accord I keep looking in the garage and smiling More

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New Accord EX-L Buying my new car was a very smooth experience. I never felt pressured and I was taken care of the whole way. My salesman Frank was friendly and hel Buying my new car was a very smooth experience. I never felt pressured and I was taken care of the whole way. My salesman Frank was friendly and helpful. I would highly recommend Rick Case for a new Honda. More

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Rick Case Honda Purchasing Experience The process of purchasing a new Honda Accord was made easy by Jim Johnson, our salesman at Rick Case Honda in Weston. Jim made the pricing transparent The process of purchasing a new Honda Accord was made easy by Jim Johnson, our salesman at Rick Case Honda in Weston. Jim made the pricing transparent by giving us an out the door price and clarified how he came up with his figure by itemizing costs. He was quick and efficient and Erika was equally impressive in the finance department. The overall process was very comfortable and made me feel that Jim and Erika were working on my behalf instead of against me. I recommend this dealership and Jim and Erika to you in case you are shopping for a new vehicle. More

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