Ernest Bynes | Page 14

I went in for a multipoint inspection and had my brakes done. Ernest is friendly, professional, knowledgeable, and has always been fair. I drive a long way (I'm not alone here, from Boynton Beach) to see h done. Ernest is friendly, professional, knowledgeable, and has always been fair. I drive a long way (I'm not alone here, from Boynton Beach) to see him because he will see my car gets the service it needs. He is an asset to Rick Case, and although I''m sure Hyundai has good service reps, he is the best, bar none, hands down, without qualification. More

Helpful 0

Report | Print

I had a service visit on Saturday, 12/14/2013, with Ernest Bynes - excellent service technician - knowledgable, friendly, understanding, patient ... he is the reason I decided to purchase a new vehicle Ernest Bynes - excellent service technician - knowledgable, friendly, understanding, patient ... he is the reason I decided to purchase a new vehicle and trade in my 2006 Hyundai Sonata GLS, for a new, 2014 Hyundai Sonata GLS w/ Popular Equipment Package. Great choice, wonderful service technician. A true asset to the dealership. I then worked with Ted Goldberg (Finance Manager), as well as Orlando Martinez (Sales Manager) and Luis Rafael Giraldo (Sales Consultant) on my new vehicle, on Thursday, 12/19/2013. I walked in to the dealership asking for Ted Goldberg at 6:00p (I had always respected him as a sales professional for several years at the dealership, and wanted to work with him directly, but found out he was now a finance manager). I had an amazing experience all the way around. My sales consultant, Luis Rafael Giraldo, was kind, understanding, professional, knowledgeable, and went out of his way as a sales professional to answer any questions I had and helped me to select the best vehicle for my needs, now, and going forward. I would recommend anyone to work with Rafael as a sales professional. He listened to my needs and was intuitive in his recommendations. Ted is a true asset to the dealership also - knowledgeable, friendly, and worked with me to help secure the best deal for my needs as well as his - very honest professional. Orlando Martinez - a credit to the Rick Case organization - I worked with him directly 7 years ago, in Oct. 2006 when purchasing my last Sonata. Orlando is smart, dedicated, loyal, knowledgeable, and a credit to the industry and his company, where he has worked since 1995! I love working with Orlando - he's direct, but fair. Again, I would be more than happy to refer any friends or associates / business colleagues, to work with Orlando Martinez, as well as any of the above-listed PROFESSIONALS at Rick Case Hyundai. They are all a direct contributing fact to the success of Rick Case Hyundai, and their 51 years (and counting) years in business! Thank you all! If you have any questions, please feel free to contact me directly via email - mgstar1964@aol.com . I can also be reached via mobile #: 786.487.7808. With the Highest Regards, Michael A. Gold More

Helpful 0

Report | Print

Rick Case Hyundai in Fort Lauderdale was very attentive to my needs. I was looking for a 2013 red Hyundai Elantra Coupe GS. Since they did not have a red one in their dealership, they did everything poss to my needs. I was looking for a 2013 red Hyundai Elantra Coupe GS. Since they did not have a red one in their dealership, they did everything possible to get me the car that I wanted. More

Helpful 0

Report | Print

This is my second Hyundai in two years. I love this place! It's a 45 minute drive from my home but well worth driving since the customer service is always exceptional. My service advisor Ernest Bynes place! It's a 45 minute drive from my home but well worth driving since the customer service is always exceptional. My service advisor Ernest Bynes is always efficient, professional and courteous. Patrick Reece is a great sales person who always goes above and beyond for the customer. Additionally, any of the other staff I've dealt with is always friendly and eager to assist me with any needs or questions I may have. Also, it's always a pleasure to be greeted by any staff when you walk past them. Sometimes a simple "Good Morning" goes a long way. More

Helpful 1

Report | Print

I give this rating for multiple reasons. Nobody likes to deal with getting a new or used vehicle. This is my second lease with this dealership and I believe I got a fair deal and will be looking forward to deal with getting a new or used vehicle. This is my second lease with this dealership and I believe I got a fair deal and will be looking forward to another in 2-3 years.Salesman Abdel Mahmoud was very patient, Ted Goldberg made the financing paperwork (usually a long process, a breeze) Also Ted has a great and warm personality.And the times I've had to get my old 2011 serviced Ernest Bynes is great, always calls back, and offers assistance i.e. a loaner car when needed. If you have any further inquiries feel free to call or e-mail me. Stan Waldman More

Helpful 0

Report | Print