Ernest Bynes | Page 3

Ernest was great in helping me service my car especially when I had two recalls. when I had two recalls. More

Helpful 0

Report | Print

Excellent and friendly service as always. Never had issues with the staff. In and out in a jiffy issues with the staff. In and out in a jiffy More

Helpful 0

Report | Print

It is a pleasure dealing with the knowledgeable, timely, and professional Rick Case team. Would highly recommend them for all your car needs. and professional Rick Case team. Would highly recommend them for all your car needs. More

Helpful 0

Report | Print

I have not had one good experience only when I purchase the car. Every time I have to take the car there I always have a bad experience. Today I had an appt at 8:00 and I asked Jimmy how long would it ta the car. Every time I have to take the car there I always have a bad experience. Today I had an appt at 8:00 and I asked Jimmy how long would it take and he said about 3 hours. I did mentioned to Jimmy that I might go home but I did not. I stay in the dealer. He saw me a lot of time yet he never mentioned that he moved my car for 2:00 pm. Now why would he put my car for 2:00 pm when I had an appt at 8:00. I wasted my whole morning their and my car at 12:00 had not been touched. I had to leave since I had to be at work at 1:00. Jimmy did not offer any solution, he said so are you taking the car and making another appt or are you going to wait. Really I had to leave since I had to go to work. No customer service what so ever. He should had told me that he moved my car for 2:00 he saw me sitting there and did not ever tellme that he moved my car for 2:00. My car was never touched today More

Helpful 0

Report | Print

Ernest in service is the best and keeps me informed every step of the way step of the way More

Helpful 0

Report | Print

Ernest was very professional and kind and fixed the issue with my car in a more timely manner then I expected. A pleasure to work with. We brought our car at this dealer, also, and everyone was always a plea with my car in a more timely manner then I expected. A pleasure to work with. We brought our car at this dealer, also, and everyone was always a pleasure to work with. Thank you Ernest for getting my car fixed so quickly, you were a pleasure to do business with. More

Helpful 0

Report | Print

I initially came for a oil change and tire rotation at 8 AM around 9:30AM they just finished with that service. I had additional service done which had me leaving after 10:00AM. Wait time for service is too AM around 9:30AM they just finished with that service. I had additional service done which had me leaving after 10:00AM. Wait time for service is too long. When service rep Ernest Bynes brought my car to me, inside of my car had some sort of gas/fuel smell/fumes inside. It was so strong I had to drive with my windows down trying to air out my car. I am not happy with the customer service at this location. This will be my first and last time going to Rick Case Hyundai off 441 at Sunrise. I bought my car from Coggin Hyundai dealership in Deland Florida. At Coggin I never waited so long just for a oil change or received my car back smelling like fumes after. More

Helpful 0

Report | Print

Earnest is the best. He cares for his customers and handles problems personally when needed. handles problems personally when needed. More

Helpful 0

Report | Print

Ernest was awesome. Friendly and took his time to explain everything being done to the car everything being done to the car More

Helpful 0

Report | Print

Just got yet another new lease... one test drive, one visit, and all worked out great. Thank you all for another great experience visit, and all worked out great. Thank you all for another great experience More

Helpful 0

Report | Print