Evan Devorace

My new Santa Cruz is great. Dealership is horrible! My salesman Shane was pleasant. They insisted that I take it home that day and finance man and service department rushed me o Dealership is horrible! My salesman Shane was pleasant. They insisted that I take it home that day and finance man and service department rushed me out leaving off 2 center wheel covers and low pressure tires. The finance man rushed through paperwork and handed me computer thumb drive and went home while overcharging me $522 on tags. First thing Monday morning I drove back 39 miles to the Dealership and while I waited 3 hours for them to fix the things they missed I saw the salesman who directed me to Cathy who saw the mistake and assured me that the $750 tag fee for just a transfer was the mistake and I would get it returned in 10 to 14 days. After 4 weeks I got a check from NRR Hyundi for $1.51. Brought check and conflicting paperwork back and Shane and Cathy assured me I would get the right check soon. Made 5 or 6 calls and another visit then told that Dealership is so big that they have no control of this but that likely it would be applied to my loan balance. Now after 9 weeks they know nothing about this. IT IS A REAL SHAME WHEN A DEALERSHIP GETS SO BIG THAT IT NO LONGER CARES ABOUT IT'S CUSTOMERS. More

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Third car we purchase from Hyndai of New Port Richey! Highly recommend to anyone looking to trade in their vehicles for an upgrade! Highly recommend to anyone looking to trade in their vehicles for an upgrade! More

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Best car buying experience I have ever had! I love my 2021 Kona ultimate. Our salesman Shane Ippolito was personable and professional. I would recommend Hyundai of New Port Richey. We got a great deal! 2021 Kona ultimate. Our salesman Shane Ippolito was personable and professional. I would recommend Hyundai of New Port Richey. We got a great deal! More

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I just leased my third Hyundai. Shane was a great salesman. He was very knowledgeable about my new vehicle. I would recommend him to my family & friends. He was very patient with me because I didn’t salesman. He was very knowledgeable about my new vehicle. I would recommend him to my family & friends. He was very patient with me because I didn’t know what I wanted. Evan made the “signing” process easy and less stressful. I was completely satisfied with my new ride. Thank you both! More

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Assistant Service manager ROXANNE CURRAL When I came in for service, i was greeted with respect and kindness. IT'S BEEN TO LONG SINCE I FELT THIS there is at least one beautiful person in th When I came in for service, i was greeted with respect and kindness. IT'S BEEN TO LONG SINCE I FELT THIS there is at least one beautiful person in this crazy world,,and she showed compassion and concern for me and my car. I would like to see her promoted to service manager thank you deeply Roxanne Curral Leo Rhault More

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I feel I bought way too fast! The service department is borderline fraudulent! Horrible experience! I doubt if I ever will buy from u guys again! borderline fraudulent! Horrible experience! I doubt if I ever will buy from u guys again! More

by Jamestim27 Verified Customer Verified Customer

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Steve Botting is amazing. So is everyone in finance dept. I had spoken to Steve by phone prior to coming in and he had everything lined up for me by the time I got to the dealership. He knew just what I need I had spoken to Steve by phone prior to coming in and he had everything lined up for me by the time I got to the dealership. He knew just what I needed and made sure the only thing I needed to do was pick the color. I will be getting ALL my cars there from now on. Thank You Steve for making things easier for me. More

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Purchased 2017 4Runner. Emily was great Emily Matos was very professional, straight forward, and easy to work with. The Financing department was a breeze. Thank you very much for making it e Emily Matos was very professional, straight forward, and easy to work with. The Financing department was a breeze. Thank you very much for making it easy. More

by robertfhorne Verified Customer Verified Customer

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This time we purchased! My husband as I HATE car shopping but we have come to leasing Hyundai’s for the last 3. This dealership has very knowledgeable sales personnel. Our on My husband as I HATE car shopping but we have come to leasing Hyundai’s for the last 3. This dealership has very knowledgeable sales personnel. Our only complaint is the long wait for financing paperwork. Next time we will be smarter. And this time we purchased both cars so we will be spared for awhile. More

by monroegcrew Verified Customer Verified Customer

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Everyone was great Delivery was good, Demo ride Was short at low speed through neighborhood of Dealership. On ride home on Hwy 54 I was at 40-60 speeds and upon putting Delivery was good, Demo ride Was short at low speed through neighborhood of Dealership. On ride home on Hwy 54 I was at 40-60 speeds and upon putting brakes on Tucson started Vibrating And felt similar to a flat tire. I immediately contacted Wesley Chapel Hyundai near my home and made a appointment . They were prompt and courteous and told me the Rotors were warped and had to be resurfaced which they did. After leaving the Dealership and talking to friends everyone was surprised that a new Car only 3 hours old that new rotors weren’t installed.as this is a wear and tear item.. I have been dealing with Hyundai for years and this is the first major problem I have encountered. I would appreciate Hyundai USA checking into this and their response. Raymond Baril More

by rjb2743 Verified Customer Verified Customer

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