Eyad Ramadan

Ted was respectful and patient. However, we did experience an issue related to the paint not done on the scratches as per the written agreement with the dealership. We had an agreem However, we did experience an issue related to the paint not done on the scratches as per the written agreement with the dealership. We had an agreement in writing to paint on the scratches but this agreement was not honored. We texted Ted no less than 4 times regarding this issue. Finally, we were told that the manager Nate will personally handle this issue as Ted is unable to have them do it for us. We specifically requested a call back from Nate. We did not receive any calls back. We did bring this issue to the attention of another manager Luis, who said that we will be contacted by the service department or by Nate to do the paint. We were not contacted by Nate or the service department regarding the paint. A second issue that we faced was brakes making noise a few days after purchase. We were told by Tom Sharpe (in service) that the brake rotors were changed from the original Honda OEM rotors to aftermarket rotors right before the purchase (not by Honda according to Tom) and that these replacement rotors are slotted rotors of a lower quality that are known to create noise and that they are more likely to cause issues with brake pads wearing quickly. We were never told about this issue AT ALL when purchasing the car. Instead, we were told that the car was inspected and that there was nothing mechanically wrong with the car. A third issue was related to a missing key. Ted handled this generally well but only after we asked for a replacement key. Before that, we were told to stay on hold as the keys may pop up at any time. Other than the issues above, everybody we met with was generally nice and respectful. Eyad Ramadan helped us with unnecessary delays that we faced on multiple occasions. Luis helped us when the replacement key turned out not to be the right key for our car. Tom Sharpe helped us avoid unneeded delays in picking the car and explained to us that the rotors are after-market rotors that are not original. However, he also revealed to us that sales rejected to fix that issue for us because the car has been sold "as is" and because they did not consider it a safety issue. When asked about a contact person in sales who made such a determination not to fix the rotors for us, we were not given names. More

by HOSSAMKING Verified Customer Verified Customer

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Sold me a vehicle with a major oil leak. Lied about the previous use. Very shady dealership. Lied about the previous use. Very shady dealership. More

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Eyad, Justin and John were all pleasant and professional throughout. Justin used all the levers he could find to reduce the cost to a level I could accept. . I appreciate his effforts. I also appreciated throughout. Justin used all the levers he could find to reduce the cost to a level I could accept. . I appreciate his effforts. I also appreciated that John in Finance didn't pressure me to buy optional coverage - offered it, enthusiatically explained benefits, but no pressure to buy. And it was nice to get a follow-up call from Jessica after the sale. I wish the car buying experience wasn't so onerous but it is with every dealership. More

by patricia_a_boyce Verified Customer Verified Customer

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Eyad Ramadan is a very knowledgeable, helpful young sales representative. I would recommend him to anyone looking to buy a vehicle from Brandon Honda. representative. I would recommend him to anyone looking to buy a vehicle from Brandon Honda. More

by tomlittle9 Verified Customer Verified Customer

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Eyad was nice and friendly. The car is very nice. Eyad did a great job of picking it out for me. The guy in finance (name starts with a B) was very pushy and he got upset when The car is very nice. Eyad did a great job of picking it out for me. The guy in finance (name starts with a B) was very pushy and he got upset when I declined additional warranty coverage. Also, I agreed to a monthly payment amount before going to finance and when I got to finance he had a different amount. I refused it so he went back to the originally agreed upon amount. More

by KELLIOTT2 Verified Customer Verified Customer

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Always very courteous and helpful when it comes to the stressful experience of buying a car stressful experience of buying a car More

by Amador Verified Customer Verified Customer

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I would rate Eyad Ramadan a 10/10. He’s a great guy who made the entire process simple and stress‑free. He did an excellent job explaining everything clearly and was a key factor in he He’s a great guy who made the entire process simple and stress‑free. He did an excellent job explaining everything clearly and was a key factor in helping me feel comfortable and confident agreeing to the deal. Eyad played a major role in my decision to buy the car, and because of him, I would absolutely recommend Brandon Honda over Tampa. Outstanding experience all around. More

by eslam.mohamed.94 Verified Customer Verified Customer

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Eyad was a pleasure to work with. I felt comfortable with him. Which is the way it should be at a car dealership when making a major purchase. Especially for a female. I felt comfortable with him. Which is the way it should be at a car dealership when making a major purchase. Especially for a female. More

by b_falkenstein Verified Customer Verified Customer

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It was a wonderful experience. Eyad went above and beyond to help me find the perfect hybrid car for me. From the sales floor to financing the whole experience at Brandon Honda was Eyad went above and beyond to help me find the perfect hybrid car for me. From the sales floor to financing the whole experience at Brandon Honda was just perfect! 👍☺️ More

by phantom9290 Verified Customer Verified Customer

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Eyad was fantastic to work with. He was friendly and professional and knew everything about the vehicle and provided great service. He went above and beyond helping us with the proce He was friendly and professional and knew everything about the vehicle and provided great service. He went above and beyond helping us with the process of purchasing our vehicle. He answered all questions and was patient throughout the process. If there was something he couldn’t help us with he made sure to get us to the right person. Overall, I would recommend purchasing a vehicle with his help at Brandon Honda. More

by GoHonda Verified Customer Verified Customer

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