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Ferdy Franco
Ferdy Franco at Herb Chambers INFINITI of Westborough
Refer Me

Ferdy Franco | Page 11

Service writer

Herb Chambers INFINITI of Westborough

312 Turnpike Rd
Westborough, MA 01581

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4.8
126 Reviews
4.8

126 Reviews

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126 Reviews of Ferdy Franco

October 26, 2022

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Employee Rating

The dealership is kept in great clean condition. The staff was very friendly and helpful and addressed my issues with ease. More

by Gomes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Stukonis

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Oct 27, 2022

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your review! -Herb Chambers INFINITI of Westborough

October 18, 2022

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Employee Rating

I bought my car at this facility years ago and always have it serviced there. Just bought new tires and dealt with Ferdy. He was very kind and gave me a little deal. Getting a little deal is what makes m More

by marybees
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
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Oct 19, 2022

Herb Chambers INFINITI of Westborough responded

We appreciate you trusting our team to provide five-star care for your vehicle, Richard and Mary! We know that Ferdy strives to make every visit great, and we are happy to hear that they succeeded this time! Thank you for being a Herb Chambers INFINITI of Westborough customer!

October 15, 2022

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Employee Rating

I have been taking my QX60 to Herb Chambers Infinity of Westborough for a while and repeatably receive excellent customer service! More

by JWO3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Matt Demers, Courtney Blasco

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Oct 17, 2022

Herb Chambers INFINITI of Westborough responded

Thank you for your review! We're so happy that our team earned your 5-stars! We look forward to seeing you for your next appointment! -Herb Chambers INFINITI of Westborough

October 12, 2022

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Employee Rating

Excellent service, polite and courteous staff. Always very happy with Herb Chambers Infinity. Thank you Ferdy! More

by krougas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Oct 13, 2022

Herb Chambers INFINITI of Westborough responded

Thank you for choosing Herb Chambers INFINITI of Westborough, we appreciate your positive feedback!

October 08, 2022

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Employee Rating

I really don't like it they charged me for something else that I didn't want and never even fixed the main problem . More

by Laudrly
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Helpful
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Oct 13, 2022

Herb Chambers INFINITI of Westborough responded

Thank you for sharing a review. I'm sorry to hear about these concerns and would like the opportunity to discuss what led to this with you. Would you please contact me directly at your earliest convenience, so we may find a way to correct what went wrong? Thanks again, Jason O’Brien - General Manager - jobrien@herbchambers.com

October 03, 2022

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Employee Rating

Great service on my oil change same day service. In and out without any issues More

by Jkcom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Matt Demers, Courtney Blasco

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Oct 05, 2022

Herb Chambers INFINITI of Westborough responded

Thank you for visiting Herb Chambers INFINITI of Westborough! We appreciate the positive feedback and hope to see you again next time!

September 28, 2022

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Employee Rating

The service team was extremely helpful with addressing my visit to the dealer. I highly recommend the service department to get your car fixed right the first time! More

by fventuraccm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Matt Demers, Courtney Blasco

Helpful
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Sep 30, 2022

Herb Chambers INFINITI of Westborough responded

We're so grateful for this positive review. Customer satisfaction is our main goal and it pleases us to receive your positive rating. - Herb Chambers INFINITI of Westborough

September 17, 2022

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Employee Rating

My service appt was excellent. Ferdy was an excellent advisor. My vehicle was taken in quickly and was done sooner than I expected. More

by 2days
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Matt Demers

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Sep 21, 2022

Herb Chambers INFINITI of Westborough responded

Thank you for reviewing your recent visit with the Herb Chambers INFINITI of Westborough team! We hope we can be of service to you again in the future!

September 10, 2022

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Employee Rating

This dealer offers excellent service. Ferddie greeted me promptly and kept me informed. The waiting area and amenities were very nice. Definitely recommend a visit. More

by Chilidog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Sep 12, 2022

Herb Chambers INFINITI of Westborough responded

We're happy that our waiting area offered plenty of comfort to you during your wait! Your review has made our day and we hope that you'll come to visit us again next time! Thank you! - Herb Chambers INFINITI of Westborough

August 28, 2022

Dealership Rating
Employee Rating

Just really great service. Very fair. Very friendly staff. Clean waiting area. Exlpains everything clearly. More

by Jejoc1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Matt Demers, Courtney Blasco

Helpful
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Aug 30, 2022

Herb Chambers INFINITI of Westborough responded

We're glad to hear that you enjoyed your visit to our service center! Thank you for taking the time to leave Herb Chambers INFINITI of Westborough your awesome review!

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