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Ferdy Franco

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Ferdy Franco | Page 12

Service writer

Herb Chambers INFINITI of Westborough

312 Turnpike Rd
Westborough, MA 01581

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4.8

122 Reviews

Overview Reviews (122) Inventory (195)

4.8

122 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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122 Reviews of Ferdy Franco

July 01, 2022

Dealership Rating

Employee Rating

Very good experience. Everyone in the service department was extremely helpful from start to finish. Everyone in the service department was extremely helpful from start to finish. More

by Ggbug94

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Jul 05, 2022 -

Herb Chambers INFINITI of Westborough responded

We're happy you feel confidently coming to Herb Chambers INFINITI of Westborough for your service needs! Thank you for leaving your awesome review!

June 26, 2022

Dealership Rating

Employee Rating

I was handled with professionalism. I was given clarity of the cost. I was updated frequently. That all impressed me a great deal. I was given clarity of the cost. I was updated frequently. That all impressed me a great deal. More

by Greg J

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Matt Demers, Courtney Blasco

Helpful 0

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Jun 28, 2022 -

Herb Chambers INFINITI of Westborough responded

This is so great to hear, Greg! We're glad our team could make a great impression and help you have a five-star experience! Thank you for coming to Herb Chambers INFINITI of Westborough!

June 21, 2022

Dealership Rating

Employee Rating

Service department is great and the customer service is even better with fairly priced repairs. even better with fairly priced repairs. More

by Devam

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Matt Demers

Helpful 0

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Jun 22, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for the five stars, Devam! We hope to see you back here at Herb Chambers INFINITI of Westborough for all of your future automotive needs.

June 20, 2022

Dealership Rating

Employee Rating

My experience at Herb Chambers was a very easy service visit from start to finish. I will definitely return. visit from start to finish. I will definitely return. More

by mnkrebel

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Jun 20, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for visiting Herb Chambers INFINITI of Westborough! We appreciate your kind feedback and look forward to seeing you next time!

May 25, 2022

Dealership Rating

Employee Rating

Ferdy was a professional to deal with when getting my car serviced. He did a great job. serviced. He did a great job. More

by Cparchinski

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Rocco Jason O'Brien

Helpful 0

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May 26, 2022 -

Herb Chambers INFINITI of Westborough responded

We're so happy to hear this! Thank you for visiting Ferdy & the team here at Herb Chambers INFINITI of Westborough. We hope to see you again in the future!

May 24, 2022

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Employee Rating

Great service and they stand behind their warranties. Polite, professional and knowledgable! And complementary car wash after service is a nice extra. Polite, professional and knowledgable! And complementary car wash after service is a nice extra. More

by pvitale1931

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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May 25, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to share this wonderful feedback! We appreciate your business, as well as your kind review, and look forward to seeing you next time here at Herb Chambers INFINITI of Westborough!

May 14, 2022

Dealership Rating

Employee Rating

I have been servicing my Infiniti here since I bought it in 2012. I have always been treated with respect, courtesy and professionalism. From the service writers, to the techs, to the person who processes m in 2012. I have always been treated with respect, courtesy and professionalism. From the service writers, to the techs, to the person who processes my payments, the service has been exemplary. I would buy another car here in a heartbeat. More

by darkstartransport@comcast.net

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Matt Demers

Helpful 0

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May 17, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for your confidence in the Herb Chambers INFINITI of Westborough team! We're truly grateful for all of your support over the years and look forward to your next visit!

May 09, 2022

Dealership Rating

Employee Rating

Great service people. Comfortable place to do business, work is done professionally and the advisers communicate well. Comfortable place to do business, work is done professionally and the advisers communicate well. More

by Celloguy

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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May 10, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for your 5-stars! We're so happy that our team provided you with a positive service appointment! -Herb Chambers INFINITI of Westborough

May 04, 2022

Dealership Rating

Employee Rating

Very friendly and professional. They have very comfortable waiting area. And best overall service. I love my Infiniti and very happy the servicing of my beautiful QX50 is just as g They have very comfortable waiting area. And best overall service. I love my Infiniti and very happy the servicing of my beautiful QX50 is just as great!! Thank you!!! More

by Edb921305

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Rocco O'Brien

Helpful 0

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May 05, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for the wonderful feedback! We appreciate you trusting the Herb Chambers INFINITI of Westborough team with your business and look forward to seeing you next time!

May 03, 2022

Dealership Rating

Employee Rating

Ferdy is the best. Everyone there is fantastic. Great service great people. Highly recommend Herb Chambers Infinity Westborough. Everyone there is fantastic. Great service great people. Highly recommend Herb Chambers Infinity Westborough. More

by Maynard

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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May 04, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for the kind comments! Your business is greatly appreciated by all of us here at Herb Chambers INFINITI of Westborough and we look forward to seeing you next time!

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Ferdy Franco | Page 12

Service writer

Herb Chambers INFINITI of Westborough

122 Reviews of Ferdy Franco

Dealership Inventory (195 Vehicles)

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