Ferdy Franco | Page 3
Service writer
Herb Chambers INFINITI of Westborough
312 Turnpike Rd
Westborough, MA 01581
126 Reviews
Write a Review126 Reviews of Ferdy Franco
January 12, 2024
Fran is Great friendly and always accommodating. That’s why I go there for Services. That’s why I go there for Services. More
Other Employees Tagged: Matt Demers, Courtney Blasco, Jeff Bloomingdale, Rocco Jason O'Brien, Max Elentukh , Eric Amoah, Scott Marsden
January 06, 2024
Great dealership with a great facility. The overall experience was amazing and very quick and easy. The overall experience was amazing and very quick and easy. More
Other Employees Tagged: Matt Demers, Courtney Blasco
December 07, 2023
Every aspect of my experience was outstanding. Greeted warmly by all; technical diagnosed and fixed a simple problem that I created. The tech department was very friendly, explained the issue an Greeted warmly by all; technical diagnosed and fixed a simple problem that I created. The tech department was very friendly, explained the issue and fix so I could understand and sent me on my way. Courteous, professional, friendly! This experience is what drives our decision making . More
Other Employees Tagged: Matt Demers, Courtney Blasco, Jeff Bloomingdale
December 05, 2023
I will never return to you for service, thanks for putting the tire on, besides other things you did not take care of!!cya putting the tire on, besides other things you did not take care of!!cya More
Other Employees Tagged: Matt Demers, Courtney Blasco
November 30, 2023
Everyone was super nice and helpful. Waiting room is a dream. Gave me the option to get a loaner since my appointment was going to be long. Waiting room is a dream. Gave me the option to get a loaner since my appointment was going to be long. More
Other Employees Tagged: Matt Demers, Courtney Blasco
November 29, 2023
Great extended warranty. Terrific service up and down the board. Very responsive and knowledgeable and respectful of customers Terrific service up and down the board. Very responsive and knowledgeable and respectful of customers More
Other Employees Tagged: Francis Coutu
November 28, 2023
Professional, concise diagnosis and guidance, honest and punctual. Been a customer for years, best experience at an Infiniti dealership. punctual. Been a customer for years, best experience at an Infiniti dealership. More
Other Employees Tagged: Matt Demers, Courtney Blasco
November 25, 2023
They are very honest, thorough, and efficient. They always treat us fairly. We appreciate this dealer. They always treat us fairly. We appreciate this dealer. More
Other Employees Tagged: Matt Demers
November 17, 2023
Service itself was fine but the communication was 100% lacking. Had a 9:30am appointment for which I showed exactly on time. Don’t hear a word after I sit down in the waiting area. At 12:30 the car is don lacking. Had a 9:30am appointment for which I showed exactly on time. Don’t hear a word after I sit down in the waiting area. At 12:30 the car is done. I say to the service tech, that three hours seemed a long time for a simple service - his response was we were delayed this morning and didn’t anyone come update you - which they didn’t. Communication is critical and they failed to communicate at all. More