Francisco Velez
Francisco Velez at Gettel Stadium Toyota
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Francisco Velez | Page 2

Assistant Service Manager

Gettel Stadium Toyota

5088 N Dale Mabry Hwy
Tampa, FL 33614

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4.7
37 Reviews
4.7

37 Reviews

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37 Reviews of Francisco Velez

February 03, 2024

Dealership Rating
Employee Rating

Joe Russo was very understanding and took full responsibility to correct the damage done by an oil change which was serviced by the dealership. He is an excellent manager and hopefully gets recogn More

by KEVIN_C_L
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Russo

Feb 07, 2024

Gettel Stadium Toyota responded

We're happy to see you had a 5-star experience at Gettel Stadium Toyota. We really appreciate your business and helping to share the word about us!

February 03, 2024

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Employee Rating

Frank was very professional and accommodating. The car was ready on time. Would definitely return. More

by georgedavis5
Recommend Dealer
Yes

Other Employees Tagged: Francisco Velez

Feb 06, 2024

Gettel Stadium Toyota responded

Awesome! We are so thrilled to see you had a 5-star experience working with Frank in our service department. Thank you so much for the kind words and for choosing us for your vehicle service needs! ☺

January 28, 2024

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Employee Rating

Francisco Velez goes above and beyond with his attentiveness and his excellent customer service Francisco Velez is very professional and courteous More

by msmoothma
Recommend Dealer
Yes

Other Employees Tagged: Francisco Velez

Jan 30, 2024

Gettel Stadium Toyota responded

Thank you so much for you positive rating for your recent visit to Gettel Stadium Toyota. We're happy to see that you had a 5-star experience working with Francisco in our service department. ☺

January 14, 2024

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Employee Rating

They were friendly, thorough and efficient. They solved a problem that another dealership could not. More

by MIKELLYS
Recommend Dealer
Yes

Other Employees Tagged: Francisco Velez

Jan 15, 2024

Gettel Stadium Toyota responded

Awesome! Thank you so much for taking the time to leave us your feedback. We greatly appreciate it! ☺

January 14, 2024

Dealership Rating
Employee Rating

Great It was great It was the best experience and I thought it was great More

by ALEJANDRACHVZ777
Recommend Dealer
Yes

Other Employees Tagged: Francisco Velez

Jan 15, 2024

Gettel Stadium Toyota responded

Great! Thank you so much for taking the time to leave us a 5-star review! We greatly appreciate it!

January 11, 2024

Dealership Rating
Employee Rating

My experience always great with Toyota dealership in Dale Mabry Tampa.bay, thanks for your service. More

by AJOSEPH53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Suann Carrington, Daniel Choe, Robert Caribe, Efrain Abreu, Mike Alba, Sam Alem , Stephanie Castro Carlos, Yaritza Cortez, Eddie Ferreiro-Romero

Jan 12, 2024

Gettel Stadium Toyota responded

We're happy to see that you had a 5-star experience at Gettel Stadium Toyota! We're humbled by your support and look forward to being your preferred choice for your vehicle service needs.

January 09, 2024

Dealership Rating
Employee Rating

Francisco handled things well, but I can certainly feel the effects of being corporate-owned now. The price of the oil change went up by about $20 dollars even with a coupon! More

by JBARREIRO87
Recommend Dealer
No

Other Employees Tagged: Francisco Velez

Jan 09, 2024

Gettel Stadium Toyota responded

I apologize for the inconvenience this may have caused. We would appreciate if you would give us a call at 813-358-1002 and ask for customer relations so we can learn more and provide you with any updates.

January 09, 2024

Dealership Rating
Employee Rating

Always friendly and helpful Service is usually always real good and the people are very nice More

by WGCOLMS
Recommend Dealer
Yes

Other Employees Tagged: Francisco Velez

Jan 10, 2024

Gettel Stadium Toyota responded

On behalf of us a Gettel Stadium Toyota, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Francisco. We really appreciate your business and helping to share the word about us! ☺

January 07, 2024

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Employee Rating

My service representative was professional and the maintenance on my Toyota was completed on time. More

by JULIELINHART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2024

Gettel Stadium Toyota responded

Thanks for your 5-star review! We sincerely appreciate your feedback.

January 01, 2024

Dealership Rating
Employee Rating

Overall, I was satisfied. The only thing preventing a 5-star rating was the initial Stadium Toyota service member (overseeing car movements upon arrival) greeting me with prof More

by CHMIKEHENDRICK
Recommend Dealer
Yes

Other Employees Tagged: Francisco Velez

Jan 02, 2024

Gettel Stadium Toyota responded

Thank you for bringing this issue to our attention. We wouldn't be able to improve our service if it weren't for people like you who provide us with honest feedback like this. Please contact us directly at (813)872-4881 and ask for Customer relations so we can figure out what we can do to make things right. We appreciate your input and value the chance to enhance our services.

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