Francisco Velez
Francisco Velez at Gettel Stadium Toyota
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Francisco Velez | Page 3

Assistant Service Manager

Gettel Stadium Toyota

5088 N Dale Mabry Hwy
Tampa, FL 33614

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4.7
38 Reviews
4.7

38 Reviews

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38 Reviews of Francisco Velez

January 01, 2024

Dealership Rating
Employee Rating

Overall, I was satisfied. The only thing preventing a 5-star rating was the initial Stadium Toyota service member (overseeing car movements upon arrival) greeting me with prof More

by CHMIKEHENDRICK
Recommend Dealer
Yes

Other Employees Tagged: Francisco Velez

Jan 02, 2024

Gettel Stadium Toyota responded

Thank you for bringing this issue to our attention. We wouldn't be able to improve our service if it weren't for people like you who provide us with honest feedback like this. Please contact us directly at (813)872-4881 and ask for Customer relations so we can figure out what we can do to make things right. We appreciate your input and value the chance to enhance our services.

January 01, 2024

Dealership Rating
Employee Rating

It was my worst experience . I arrived before my appt and I was there almost 2 hours the guy never said about 1 hour and 30 minutes of wait and He lie to me. I was tired after wo More

by RSAIMEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 03, 2024

Gettel Stadium Toyota responded

We're sorry to hear you had a poor experience at our dealership. We strive to provide exceptional service to all of our customer, and we're disappointed that we fell short in your case. Please contact us directly at (813)872-4881 and ask for Customer relations so we can figure out what we can do to make things right. We appreciate your input and value the chance to enhance our services.

December 29, 2023

Dealership Rating
Employee Rating

Surprised at the add ons for service that would have been very pricey. Also wasn't offered a car wash. More

by SOUTHBY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2024

Gettel Stadium Toyota responded

Thank you so much for taking the time to share your experience. We wouldn't be able to improve our service if it weren't for people like you who provide us with honest feedback like this. Our apologies for forgetting to offer a car wash. Please feel free to stop by for a complimentary car wash and ask for Efrain on the service drive.

December 21, 2023

Dealership Rating
Employee Rating

Great service as usual. Service advisor Francisco Velez great. Explains everything and cost everyone is courtesy More

by RLGESS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 21, 2023

Gettel Stadium Toyota responded

Thank you so much for the for the 5-star review! We truly appreciate you continuous support and trust in us.

December 12, 2023

Dealership Rating
Employee Rating

Went well at first, was quoted a price (69. 95). When I went to pay, was charged an additional $7 for 'supplies' that was given no explanation when asked. A quoted price should be a quoted price More

by tori.renee22
Recommend Dealer
No

Other Employees Tagged: Francisco Velez

Dec 19, 2023

Gettel Stadium Toyota responded

We apologize for your unpleasant experience at our dealership. We understand your frustrations and would love for you to give us a call at (813)872-4881 and ask for customer relations so we can further discuss and see what we can do. We're thankful for your feedback and will take action to improve.

December 10, 2023

Dealership Rating
Employee Rating

Awesome. Excellent Service from start to finish.waiting area always has snacks for the customers. More

by tandraj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2023

Gettel Stadium Toyota responded

Thank you so very much for taking the time to leave us a 5 Start review! We really appreciate it!

December 09, 2023

Dealership Rating
Employee Rating

Good experience and good staff. Good experience overall on new car staff, a big thxs to markos. More

by yoimar2006
Recommend Dealer
Yes

Other Employees Tagged: Francisco Velez

Dec 12, 2023

Gettel Stadium Toyota responded

We're pleased to know that your experience with us was a good one. Thank you so much for taking the time to leave us a 5 star review!

December 07, 2023

Dealership Rating
Employee Rating

Excellent Excellent. Excellent service. Excellent customer service. Quickly responded Excellent. Excellent service. Excellent customer service. Quickly responded. Excelle More

by danilolopezchavezp
Recommend Dealer
Yes

Other Employees Tagged: Francisco Velez

Dec 07, 2023

Gettel Stadium Toyota responded

Excellent! Thank you for taking the time to give us a 5 Star review!

December 04, 2023

Dealership Rating
Employee Rating

Excellent service always. Never a negative experience Ok, I can say I have purchased 2 rav4 's and each time the sale was smooth and stress free. More

by DGONZALEZ78
Recommend Dealer
Yes

Other Employees Tagged: Francisco Velez

Dec 04, 2023

Gettel Stadium Toyota responded

Fantastic!!! Thank you for sharing your recent service experience with us and the community. We appreciate you choosing Gettel Stadium Toyota for your vehicle purchases and service.

December 01, 2023

Dealership Rating
Employee Rating

Very nice attendant and service Glad I went to Stadium Toyota. Will go for next service More

by JOSEFA.RODRIGUEZ17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Caribe

Dec 01, 2023

Gettel Stadium Toyota responded

Thank you so much for taking the time to give us a 5-star review!

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