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Frank DaSilva
Frank DaSilva at Colonial Volkswagen of Medford

Frank DaSilva

Assistant Service Manager

Colonial Volkswagen of Medford

340 Mystic Avenue
Medford, MA 02155

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4.7
178 Reviews
4.7

178 Reviews

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178 Reviews of Frank DaSilva

May 29, 2026

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Employee Rating

The see ice team at colonial is great , helpful, and easy to deal with . They do excellent work More

by ann.ferraro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Goodman, Steven Tkaczyk, Frank DiCostanzo

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May 29, 2026

Colonial Volkswagen of Medford responded

We’re delighted to hear about your positive experience. Our Volkswagen team was happy to provide helpful and thorough service on your ID. Buzz. We look forward to assisting you again. Frank Dicostanzo Service Manager Frankd@vwmedford.com

May 14, 2026

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Employee Rating

The service was wonderful as always. Everytime they try to do the best to fix my car issues. Thankyou Frank for your help! More

by Pamella Castro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 14, 2026

Colonial Volkswagen of Medford responded

It’s great to hear that Frank and our team consistently provide reliable service for your Volkswagen Tiguan. We appreciate your continued trust and stand ready for any future visits. Frank Dicostanzo Service Manager Frankd@vwmedford.com

May 01, 2026

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Employee Rating

Greg, Kevin, and Kasey were amazing to work with! They all took the time to make sure I was a satisfied customer! They were super helpful and very easy to work with. I would highly recommend Colonial More

by jpwmerrick
Recommend Dealer
Yes

Other Employees Tagged: Greg Cohen, Frank DiCostanzo, Kasey Wilson

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May 01, 2026

Colonial Volkswagen of Medford responded

It’s fantastic to hear Greg and Kasey made everything smooth and ensured you were completely satisfied. Thank you for recommending us to others shopping for a Volkswagen. We appreciate you trusting us with your Volkswagen Atlas and look forward to being of service again. Frank Dicostanzo Service Manager Frankd@vwmedford.com

April 29, 2026

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Employee Rating

Appointments are easy to make. We are taken on time. Staff explains what has to be down on the vehicle. More

by HDOMINGOS53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Cohen, Frank DiCostanzo , Marco Gomes is the best mechanic and very Knowledgeable.

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Apr 29, 2026

Colonial Volkswagen of Medford responded

We’re glad that scheduling an appointment was easy and you were seen promptly. We’re happy our service team clearly outlined the work required on your Jetta. We appreciate your five-star rating. Frank Dicostanzo Service Manager Frankd@vwmedford.com

April 25, 2026

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Employee Rating

All excellent no complaints Service is good Costumer service excellent Fast service Wait room very clean More

by santose325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Giacoppo, Daniel Goodman, Deivid Mauricio, Derek Pound, Stephanie Trevisone, John Mancini, Frank DiCostanzo, Jovan Moxley, Ray Pedersolli

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Apr 25, 2026

Colonial Volkswagen of Medford responded

Thank you for sharing your positive experience with our service team for your Volkswagen Atlas. It’s wonderful to hear you appreciated the efficient service and found the waiting area clean and comfortable. We hope to assist you again with any future maintenance needs. Frank Dicostanzo Service Manager Frankd@vwmedford.com

April 17, 2026

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Employee Rating

Great service! I was able to get in, and get all of the updates done in less than an hour.. More

by sharonwright1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DiCostanzo

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Apr 17, 2026

Colonial Volkswagen of Medford responded

We’re happy you could get in quickly and that all updates on your Volkswagen were wrapped up in under an hour. Thank you for choosing us and we look forward to your next visit. Frank Dicostanzo Service Manager Frankd@vwmedford.com

April 14, 2026

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Employee Rating

Frank DaSilva is always very helpful when needed. He was able to quickly source parts for my scheduled service after my needs changed, thanks Frank! More

by john.hwalshii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 14, 2026

Colonial Volkswagen of Medford responded

Thank you for the 5-star review. We’re pleased Frank could quickly source the parts needed for your Volkswagen Atlas service when your plans changed. We appreciate you trusting us with your Atlas. Frank Dicostanzo Service Manager Frankd@vwmedford.com

April 13, 2026

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Employee Rating

Everyone was great and very efficient - always an easy experience and I will be back for sure. More

by miafriedman
Recommend Dealer
Yes

Other Employees Tagged: Frank DiCostanzo

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Apr 13, 2026

Colonial Volkswagen of Medford responded

Frank and our service team are happy to hear that servicing your Volkswagen ID.4 was efficient and easy. Thank you for the kind words, and we look forward to helping you again. Frank Dicostanzo Service Manager Frankd@vwmedford.com

April 04, 2026

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Employee Rating

Very helpful! We were assisted with professionalism and our issue was resolved! Thank you and we look forward to probably doing business in the future! More

by CPOURSAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DiCostanzo

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Apr 04, 2026

Colonial Volkswagen of Medford responded

Thank you for sharing your positive experience with our Volkswagen Jetta service. We’re pleased our team resolved your issue with professionalism. We hope to assist you again in the future. Frank Dicostanzo Service Manager Frankd@vwmedford.com

March 19, 2026

Dealership Rating
Employee Rating

Colonial VW of Medford has always been incredibly helpful, prompt, and delivered quality service whenever my car has needed attention. More

by JHANDY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 19, 2026

Colonial Volkswagen of Medford responded

Thank you for your kind words about our prompt, helpful, and high-quality service for your Volkswagen Golf SportWagen. We appreciate you trusting us whenever your vehicle needs attention. Frank Dicostanzo Service Manager Frankd@vwmedford.com

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