220 Reviews
Write a ReviewDealership Experience
4 yrs, 6 mos
Industry Experience
24 yrs, 2 mos
Languages Spoken
English
220 Reviews of John Mancini
May 02, 2024
The rating would be 5 stars, if it were not for the annoying multitasking habit of the sales person Josh Jeffres We bought a used, certified, Tiguan with which we are very happy. Actually we bought the annoying multitasking habit of the sales person Josh Jeffres We bought a used, certified, Tiguan with which we are very happy. Actually we bought the car that we originally selected at Colonial's superb web site. Although Josh answered all of our questions he had the annoying habit of, apparently, dealing with several potential buyers at the same time. This large number of buyers does attest to this dealer's, and its brand's, popularity but dilutes the attention paid to any individual customer, including to us. The finance person we dealt with, John Mancini, was competent, pleasant and singularly attentive. In summary, our buying experience was such that we gladly will return to Colonial. More
Other Employees Tagged: Josh Jeffres, Daniel Goodman, Damaris Izard
April 30, 2024
The service department was amazing to work with, Frank has been my service advisor over the years that I have own my VW. extremely kind and professional, every time I bring it for service, I have detailed has been my service advisor over the years that I have own my VW. extremely kind and professional, every time I bring it for service, I have detailed, they do go above and beyond. More
Other Employees Tagged: Jason Giacoppo, Daniel Goodman, Deivid Mauricio, Derek Pound, Stephanie Trevisone, Frank DiCostanzo, Eric Sanders, Frank DaSilva
April 27, 2024
Working with Paul was very easy - very straightforward, and I appreciate that. There was some confusion about the interest rate, but we got it straightened out right away. and I appreciate that. There was some confusion about the interest rate, but we got it straightened out right away. More
Other Employees Tagged: Paul Lazzaro
April 25, 2024
The team in Medford is easy to work with. I’m a satisfied customer! Paul has been especially attentive. I’m a satisfied customer! Paul has been especially attentive. More
Other Employees Tagged: Paul Lazzaro, Frank DaSilva
April 25, 2024
The team in Medford is customer-centric. It was a pleasure to work with them. I’m a satisfied customer! Steven Tkaczyk has been especially helpful. It was a pleasure to work with them. I’m a satisfied customer! Steven Tkaczyk has been especially helpful. More
Other Employees Tagged: Steven Tkaczyk
April 11, 2024
Keven was great to work with! He made himself available for any questions or concerns and things moved quickly and seamlessly in all transactions. In addition to his knowledge of He made himself available for any questions or concerns and things moved quickly and seamlessly in all transactions. In addition to his knowledge of VW, he made the process easy, enjoyable and was very helpful along the way. More
Other Employees Tagged: Keven Umana, Damaris Izard
April 08, 2024
Paul was excellent. Provided great service was very helpful with thr sale. This is my 2nd car purchased from him & colonial. Provided great service was very helpful with thr sale. This is my 2nd car purchased from him & colonial. More
Other Employees Tagged: Paul Lazzaro
April 08, 2024
Great service. Was pleased to work with everyone that has helped out. Very happy with my new car Was pleased to work with everyone that has helped out. Very happy with my new car More
Other Employees Tagged: Steven Tkaczyk
April 07, 2024
They let me test drive the car and were reasonable with the price and car was serviced the price and car was serviced More
Other Employees Tagged: Jason Giacoppo
April 06, 2024
Appointment went well and received call to let me know what was being done on Vechicle. And let me know work was completed. what was being done on Vechicle. And let me know work was completed. More
Other Employees Tagged: Derek Pound, Stephanie Trevisone, Steven Tkaczyk, Frank DiCostanzo