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Frank Freer

Overview Reviews (9) Inventory (394)

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Frank Freer

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Frank Freer

Sales Consultant

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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5.0

9 Reviews

Overview Reviews (9) Inventory (394)

Dealership Experience

1 yr, 2 mos

Industry Experience

1 yr, 2 mos

Languages Spoken

English

5.0

9 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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9 Reviews of Frank Freer

June 07, 2024

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Employee Rating

This is my second vehicle from Jim Norton, and I have been completely impressed from my first visit to the facility. I did not repurchase from my hometown due to the lack of service and it was a great de been completely impressed from my first visit to the facility. I did not repurchase from my hometown due to the lack of service and it was a great decision to seek out the Jim Norton team... And the added incentive of Toyota Bucks for competitive fishing, simply put it over the top! More

by ILEYBAS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dakota Jacoby, Kade Stuart, Jeff Cantrell

Helpful 0

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Jun 10, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for choosing Jim Norton Toyota for your vehicle purchase! We are thrilled to hear that you had such a positive experience with us and that you were impressed from your first visit. We appreciate your loyalty and are glad that our team provided you with excellent service! We look forward to seeing you again in the future. Sincerely, Courtney, Jim Norton Auto Group

May 30, 2024

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Employee Rating

Great sales man and make my shopping experience quick and easy. Definitely will Shop with him again easy. Definitely will Shop with him again More

by Josephhamilton090

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nicholas Craddock

Helpful 0

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May 31, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the positive feedback! We are delighted to hear that you had a quick and easy shopping experience with our sales team at Jim Norton Toyota. We appreciate your kind words and look forward to welcoming you back for your next vehicle purchase. See you soon! Sincerely, Courtney, Jim Norton Auto Group

May 25, 2024

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Employee Rating

Hands down, best Toyota dealership in Tulsa. No high pressure sales, inviting showroom, lots of inventory. No high pressure sales, inviting showroom, lots of inventory. More

by NANISAN3

Verified Customer

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brant Gamble

Helpful 0

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May 28, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the kind words about Jim Norton Toyota! We are thrilled to hear that you had a great experience with us. We truly appreciate your support and hope to see you again soon. Sincerely, Courtney, Jim Norton Auto Group

May 19, 2024

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Employee Rating

Frank Freer and his management made this car buying experience such a breeze! Jim Norton is one Toyota Dealership I would highly recommend to anyone! experience such a breeze! Jim Norton is one Toyota Dealership I would highly recommend to anyone! More

by Lee

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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May 20, 2024 -

Jim Norton Toyota Tulsa responded

Thank you, Lee, for your kind words! We're thrilled to hear that Frank and our team made your car buying experience a breeze. We appreciate your recommendation and look forward to serving you again at Jim Norton Toyota. Enjoy your new vehicle! Sincerely, Courtney, Jim Norton Auto Group

May 18, 2024

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Initially I had an issue with service. I indicated such on my review & was contacted to rectify the issue. It was subsequently resolved. I am impressed with the response & satisfied wit I indicated such on my review & was contacted to rectify the issue. It was subsequently resolved. I am impressed with the response & satisfied with the resolution. More

by Steve

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dakota Davis

Helpful 0

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May 20, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to provide this feedback, Steve. We're glad we could address your concerns and provide a satisfactory resolution. We appreciate your feedback and if you have any further questions about your vehicle, please reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

April 06, 2024

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Employee Rating

Frank and Cody were great. They helped get me the car I wanted and answered all my questions, whether over the phone, over text, or in person. I am very happy with my car and w They helped get me the car I wanted and answered all my questions, whether over the phone, over text, or in person. I am very happy with my car and with the experience of shopping for the car. More

by AMITP92

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cody Eby

Helpful 0

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Apr 08, 2024 -

Jim Norton Toyota Tulsa responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It's great to know Frank, Cody, and our team were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Have a great day! Sincerely, Courtney, Jim Norton Auto Group

March 27, 2024

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Employee Rating

Great experience from sales to service nice and clean environment and fast pace to get you in and out environment and fast pace to get you in and out More

by C_MORGAN43_43

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 28, 2024 -

Jim Norton Toyota Tulsa responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Courtney, Jim Norton Auto Group

March 08, 2024

Dealership Rating

Employee Rating

Very helpful and friendly great experience curious answered all questions and answered phone or called right back answered all questions and answered phone or called right back More

by JLORTON

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: SETH EDWARDS, Brandon Fisher

Helpful 0

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Mar 08, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

February 22, 2024

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Employee Rating

Who is Seth? Love the car. I just wish it came sooner. Frank was easy to work with. Love the car. I just wish it came sooner. Frank was easy to work with. More

by ANGIE.MILLINGTON

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Feb 23, 2024 -

Jim Norton Toyota Tulsa responded

Thanks for your great review, Angie. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. You asked about ‘Seth’, we have a Sales Consultant named Seth as well as Seth Pinkerton, Sales Manager. Please reach out if you have any additional questions or if you would like to discuss the concern you’ve mentioned with our management team, please reach out to our New Car Director, Gibson Freter, at 918-250-6888, Gibson_freter@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

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