Frankie Cao
Service Consultant
Mercedes-Benz of Coral Gables
300 Almeria Avenue
Coral Gables, FL 33134
Dealership Experience
10 yrs, 5 mos
Industry Experience
10 yrs, 5 mos
Languages Spoken
English
Spanish
92 Reviews
Write a Review92 Reviews of Frankie Cao
April 24, 2024
Great dealership and great people! Their expertise is the best in the area and pay attention to your needs Their expertise is the best in the area and pay attention to your needs More
Other Employees Tagged: Carlos Pereda, Lorena Renteria-Hernandez, Denie Harris, Sergio Betancourt
February 21, 2024
Carlos has been my sales dealer for many years, always diligent and helpful in every way. He could not be a better sales dealer, ready to answer any questions and to give every information needed. I hig diligent and helpful in every way. He could not be a better sales dealer, ready to answer any questions and to give every information needed. I highly recommend him. More
Other Employees Tagged: Carlos Pereda, Francisco Diez-Rivas
January 28, 2024
Alex Morales is an exceptional service rep. I had left Mercedes about 15 years ago and went to Cadillac. I am back and enjoying every aspect of my encounter with your dealership. Alex is ver I had left Mercedes about 15 years ago and went to Cadillac. I am back and enjoying every aspect of my encounter with your dealership. Alex is very attentive, efficient, and a pleasure to work with. More
Other Employees Tagged: Finnley Arends
December 22, 2023
Very accommodating in a pinch. Needed a new battery and had tires replaced at the same time. Frankie subbed for Marcos and was very nice and very professional. Needed a new battery and had tires replaced at the same time. Frankie subbed for Marcos and was very nice and very professional. More
October 23, 2023
Mercedes Benz of Coral Gables runs such a professional operation! I just purchased a GLE53 AMG and my experience was outstanding. My sales representative was Peter Warwar, and he was informative, effic operation! I just purchased a GLE53 AMG and my experience was outstanding. My sales representative was Peter Warwar, and he was informative, efficient and very pleasant to deal with. I could not be happier with my experience! More
Other Employees Tagged: Peter Warwar, Ariel Manso, Mazher Majeed
July 07, 2023
I have been using this dealership for over 25 years and always received an excellent service and personal attention. Frankie Cao is now my assigned Service advisor after Tony Fuentes retired and I'm receiv always received an excellent service and personal attention. Frankie Cao is now my assigned Service advisor after Tony Fuentes retired and I'm receiving the same quality service and personal attention I'm used to receive always. He's professional, friendly and offer great service to our needs. We understand the Ussery family sold the business and really expect the new management and owner kept the same level of professionalism and service to the customer. I also know Richard Santalla for many years and congratulate him for his promotion as GM. More
Other Employees Tagged: Ralph Perez, Gabriel Camps, Sergio Betancourt , Richard Santalla
May 27, 2023
Being greeted by Albert Marrero was an exceptional experience. Albert treated me like I was the only customer in the building, truly making me feel like family. After introducing me to Frankie Coa, Fr experience. Albert treated me like I was the only customer in the building, truly making me feel like family. After introducing me to Frankie Coa, Frankie followed with an equal stellar experience by addressing the issues I was having with my 2023 C43, including replacing a part that wasn’t included in the initial scope of work. World class service - thanks entirely to these two guys. More
Other Employees Tagged: Albert Marrero