Fred Gregory
Fred Gregory at Suburban Chrysler Dodge Jeep Ram of Troy

Fred Gregory | Page 2

Service Advisor

Suburban Chrysler Dodge Jeep Ram of Troy

1790 Maplelawn Drive
Troy, MI 48084

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30 Reviews

Fred Gregory brought a 20+ year background of Chrysler service experience and commitment to customer satisfaction when he joined the team at Suburban Chrysler Dodge Jeep Ram of Troy in 2010. Fred’s current role as Assistant Service Manager allows him to continue delivering great service and also provide support for fellow team members. Fred prides himself on the personalized attention he provides to each customer every day. His commitment to excellence has earned him a place in the The Suburban Collection President’s Club, which annually recognizes top performers in sales and service. Away from work, Fred enjoys hunting in the fall, and spending time with his wife and 2 sons.

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30 Reviews

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30 Reviews of Fred Gregory

April 21, 2016

Dealership Rating
Employee Rating

The BEST Dealership PERIOD I went in yesterday and met with sales woman Kristine Hill. I told her up front that I was having some credit issues but I REALLY needed a car. She More

by Mark H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 22, 2016

Suburban Chrysler Dodge Jeep Ram of Troy responded

Mark, thank you for your incredible feedback! You have no idea how good it is to hear that Kristine could provide you with the best experience and customer service! We strive to make sure the customer is satisfied in every way and we are so pleased that you have been. We hope you continue to enjoy your new vehicle and we look forward to working with you again when you're ready for your next one!

December 12, 2015

Dealership Rating

Glen Campbell This is my second Jeep from Suburban, and thanks to Glen Campbell, I'll be back. He was patient and understood my needs. If he didn't have the answer More

by Dick2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Glen Campbell

Dec 14, 2015

Suburban Chrysler Dodge Jeep Ram of Troy responded

Thank you for your continued business and great feedback! Customer service is our top priority and we are so happy Glen could provide that for you. We hope you enjoy your new Jeep and we look forward to working with you in finding the next!

December 06, 2015

Dealership Rating

Five start all the way around Excellent customer service. They were fast friendly and courteous. Thanks again Suburban Chrysler Dodge Jeep Ram of Troy. You guys are the best!! I'll More

by tb516
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 07, 2015

Suburban Chrysler Dodge Jeep Ram of Troy responded

We are so happy to hear that you had such a pleasurable experience with us! We try our best to have great customer service and to make sure the customer walks out satisfied with their purchase! We hope you enjoy your new vehicle and we hope to work with you again soon!

November 12, 2015

Dealership Rating

My reason for returning to Suburban C D J This is my third Journey I purchased from this dealership. I met my salesman Joe Bellomo for the first time. He was very helpful in answering the que More

by Crooner82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Bellomo

Dec 10, 2015

Suburban Chrysler Dodge Jeep Ram of Troy responded

We are so pleased to hear that Joe was able to answer any questions you had about the different models and make your experience with us such a positive one. We hope you enjoy your new Journey and we look forward to help you look for the fourth!

November 09, 2015

Dealership Rating

Great service Thanks Fred for the excellent service. Speedy and saved me money too. Stop in to see Fred when you need service and need it fast. Thanks again. More

by Happy customer.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 11, 2015

Suburban Chrysler Dodge Jeep Ram of Troy responded

We are happy you had such a great experience at our dealership. Customer service is our number one priority and we look forward to serving you again in the future!

October 10, 2015

Dealership Rating

I recommend this dealer for service. The service provided is very good. The time was relatively long, but may be I did book an appointment. I would suggest that beside washing the car fro More

by Dhafar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Toubassi , Jerry Maniaci, David Miller

Oct 14, 2015

Suburban Chrysler Dodge Jeep Ram of Troy responded

Thanks you for your feedback and trusting us to service your vehicle. We will definitely take your recommendations under advisement and continue to improve the service we provide our valued customers. If there is anything we can do for you in the future, please do not hesitate to ask.

June 10, 2015

Dealership Rating

My experince with Rick LaRue This is my second dealing with Rick LaRue who was very helpful . He spent much time explaining to me the Ins and Outs of new car ownership vs a lease More

by josan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rick Larue

Jun 15, 2015

Suburban Chrysler Dodge Jeep Ram of Troy responded

We greatly appreciate the wonderful feedback and continued business with us! We're glad to hear that both of your experiences with us have been positive ones. Customer service & satisfaction is highly important to us, and we look forward to working with you again when you are ready for the next one!

May 13, 2015

Dealership Rating

This Place ROCKS! The very first place I went to was PARKWAY and all Keith did was try to tell me what HE liked!! Suburban Chrysler Dodge Jeep Ram of TROY is the warm More

by Jeep Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Elliot Ryan , Jacki Burke

Jun 03, 2015

Suburban Chrysler Dodge Jeep Ram of Troy responded

We appreciate you taking the time to provide us with your positive feedback on your recent visit here! Customer service & satisfaction is always a top priority for us and we are glad to hear that you had a truly enjoyable dealership experience. We always strive to make the car buying process as smooth as possible for our customers. Congratulations on the brand new jeep, and we look forward to serving you again!

April 14, 2015

Dealership Rating

Jackie Burke is THE Lady to Call at Suburban! From start to finish, Jackie made my new Jeep purchase both quick AND painless. I wanted a specific Jeep. Color, Limited, loaded etc. Jackie never on More

by Mark H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jacki Burke, Brandon Stiltner

April 11, 2015

Dealership Rating

Everything went as promised The service department explaned all work that needed to be done. Work was completed when when promised. After repairs Fred Gregory went over all with More

by Huge61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

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