Grace Cahoj | Page 25

Dealership with Family Values I had purchased a 2019 Subaru Forester in October. I had a total loss head on November 9th month or so later. First the Forester saved my life and I w I had purchased a 2019 Subaru Forester in October. I had a total loss head on November 9th month or so later. First the Forester saved my life and I walked away unscathed. Can't say same for my Forester which was a total loss with 1,345 miles on it. Still had temp tags when they towed this away. Accident was caused by others who had failed to yield to oncoming traffic. Once the incident could be resolved I was able to purchase a new 2020 Forester. I was treated with total empathy regarding the loss of my previous Forester. I experienced exceptional customer service by Grace Cahoj and Jeff Adsit the Finance Director, who ensured that I was treated fairly and given consideration for having had just purchased the same model less than two months previously. These people really value their customers. Will recommend Groove to everyone! More

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It was amazing Grace made the process incredibly easy. She was patient, transparent, and helpful. She is a wonderful employee and a great representative of the deale Grace made the process incredibly easy. She was patient, transparent, and helpful. She is a wonderful employee and a great representative of the dealership. Thank you. Chris was equally great. He was funny and helpful. More

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Grace Listened This was my first experience buying a car n I m old. I knew Groove was excellent in servicing my Subaru so when my car was totaled in a car accident This was my first experience buying a car n I m old. I knew Groove was excellent in servicing my Subaru so when my car was totaled in a car accident I knew I would go to Groove to purchase a vehicle. I was so pleasantly surprised to b introduced to a very young woman Grace. She listened n listened n as I test drive several vehicles so would explain the best approach to me reaching my monthly payment goal. Having a good downpayment helped but it was Grace’s continued reassurance she n I could find the right vehicle for the right price n financing. I trusted her. She was very honest and sincere. She was funny n so caring. She made it simple in two visits. So Thankful this Thanksgiving for Grace n Chris More

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My experience super. Grace C. The very best. Thanks Everyone was welcoming and helpful. Grace did a spectacular job and helped me throughout the process and has checked in with me since my purchase. Tha Everyone was welcoming and helpful. Grace did a spectacular job and helped me throughout the process and has checked in with me since my purchase. Thanks to everyone. More

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My mom loves her new Subaru Grace, my mom’s salesperson, was so kind and patient with the test drives and extremely knowledgeable about the features of the cars. Once my mom dec Grace, my mom’s salesperson, was so kind and patient with the test drives and extremely knowledgeable about the features of the cars. Once my mom decided which car she wanted Grace took extra time and answered all our questions. Her friendly, personality made the experience of buying the car very pleasant. More

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Subaru Forester-Reeve Family High level customer service. Honest transparency in everything I experienced. Salesperson was no pressure and remained respectful of our space and had High level customer service. Honest transparency in everything I experienced. Salesperson was no pressure and remained respectful of our space and had great instincts on keeping the process moving. The finance guy was efficient and closed everything quickly. Overall best experience I have had buying a vehicle. Really felt they value their customers and don’t waste your time in back and forth discussions to get to a deal. Felt win/win here for everyone involved. Thank you for you’re service. More

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Superior Grace Cahoj is an outstanding employee at Groove Subaru. She explained everything to me in great detail. She made me so feel comfortable during the p Grace Cahoj is an outstanding employee at Groove Subaru. She explained everything to me in great detail. She made me so feel comfortable during the process. More

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