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Grace Grems
Grace Grems at Ed Morse Chrysler Jeep Dodge Ram
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Grace Grems

Service Advisor

Ed Morse Chrysler Jeep Dodge Ram

3205 US-61
Muscatine, IA 52761

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4.3
6 Reviews
4.3

6 Reviews

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6 Reviews of Grace Grems

May 02, 2024

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Employee Rating

I’m always happy to bring my jeep in for service. Cody was very helpful in explaining the issue and walking me through the fix for my tires! More

by PMLLR93
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Cody Birkhofer, Mike Gierut

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April 30, 2024

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Disappointed that my records didn’t show I purchased my tires with Ed Morse. I had to bring that to the service person or I would have been charged a additional $20 More

by dschuur
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Recommend Dealer
Yes
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May 03, 2024

Ed Morse Chrysler Jeep Dodge Ram responded

We appreciate you bringing this to our attention. Please contact us directly as soon as possible so that we can discuss what happened. Thank you, and we look forward to hearing from you soon. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

April 23, 2024

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All around great experience. Very easy to select, receive, and finance. Vehicle in great condition exactly as advertised. More

by JIRWIN31
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Stoltz, Mark Krieger, Bill Bedenbender, Chase Kruse, Marissa Toyne, Jay Irwin, Randy Lyon, Cody Birkhofer, Mike Gierut

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Apr 26, 2024

Ed Morse Chrysler Jeep Dodge Ram responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

April 17, 2024

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Quick and easy booking and helpful service made this a great experience as it has been every time. More

by MIKEMULDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Casey Schult

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Apr 19, 2024

Ed Morse Chrysler Jeep Dodge Ram responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

April 02, 2024

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I have bad experience on purchese a car was having lot problems and not been resoult More

by erickamaya59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cody Birkhofer, Mike Gierut , Casey Schult

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Apr 04, 2024

Ed Morse Chrysler Jeep Dodge Ram responded

Ericka, we appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers and would appreciate the opportunity to gain more insight into your visit. Please contact us at your earliest convenience so we can work together to resolve this. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

March 29, 2024

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Employee Rating

The staff was very friendly! Grace went above and beyond to make sure I would have my Jeep back in time. More

by MEPUDYTAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Irwin

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Apr 03, 2024

Ed Morse Chrysler Jeep Dodge Ram responded

Thanks for your perfect review! We're glad to hear that our team was friendly! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

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