Greg Hall | Page 44

Over the top customer service I have worked with Bill Utter Ford for over 10 years for a variety of reason for our vehicles and every time the service agents are polite, helpful, i I have worked with Bill Utter Ford for over 10 years for a variety of reason for our vehicles and every time the service agents are polite, helpful, informative and do what they say. Even if I just call with questions or want to know about pricing or information they are kind and make time for me. They are a long standing family business in the community and their dedication and quality shows in all areas from vehicle selection, upgrading the property, capable staff, even at times having events. My only complaint would be to monitor the direction of their sprinkler system to keep it on the grass. More

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9 months of problems, then I purchased pre-owned Ford Escape for cash. Intermittent reoccurring challenge. At wits end, thinking I would take huge hit to trade in per salesman, I purchased pre-owned Ford Escape for cash. Intermittent reoccurring challenge. At wits end, thinking I would take huge hit to trade in per salesman, pre owned sales manager saved the day. He gave me several options to trade for original value. He determined my 2014 would not be sold on their lot and traded for a 2017 of like miles. Ken S. saved the day. Was 24 hrs. from launching social media campaign. But Ken took charge and made it right. Erin was A+ service rep and mechanic did everything he could to fix it. Ken redeemed the dealership. The GM followed his lead. I will continue to use Bill Utter Ford. More

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service engine Greg was very friendly and handled our service engine work and recall perfectly. Our time was also taken into account. He was very knowledgeable about Greg was very friendly and handled our service engine work and recall perfectly. Our time was also taken into account. He was very knowledgeable about oil change information also. More

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Quick, easy, efficient oil change The “Works” is a great way to do an oil change and check your vehicle over. Found a nail in one tire. Nice to know now rather than when stranded on The “Works” is a great way to do an oil change and check your vehicle over. Found a nail in one tire. Nice to know now rather than when stranded on the side of the road. More

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Highly satisfied Greg Hall was absolutely fantastic!!!! I travelled from SW Missouri to attend the Nascar races but my truck was loosing power. Greg worked me in to Greg Hall was absolutely fantastic!!!! I travelled from SW Missouri to attend the Nascar races but my truck was loosing power. Greg worked me in to a tech who thoroughly checked out the problem. Although no problems were discovered I am highly satisfied with the service Greg provided. I am now able to continue my trip on to Arizona with confidence knowing my truck had been thoroughly checked out. Greg is a WINNER and the service department and dealership is miles ahead of the competition because of Greg and his quality service, and awesome people skilks. More

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Tentative Revised Review Right now I'm giving Bill Utter a second chance so this review is tentative we'll see how things work out I'm very optimistic I'm giving three stars r Right now I'm giving Bill Utter a second chance so this review is tentative we'll see how things work out I'm very optimistic I'm giving three stars right now with the option for 5 if my problem is taken care of More

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Third purchase in 6 yrs...and will buy again Excellent sales staff, working with Bill Hester and Rey Trevino. Rey's product knowledge is incredible and he offers a very sincere and non-pushy sty Excellent sales staff, working with Bill Hester and Rey Trevino. Rey's product knowledge is incredible and he offers a very sincere and non-pushy style of answering questions and presenting feature benefits. This is our third vehicle purchase since moving to Denton 5 years ago. And, we will continue to purchase our new vehicles from Bill Utter Ford (Rey) in the future. Mike Lewis in F&I was fast, honest and efficient on the paperwork aspect. General Sales Manager Carl Anderson, and General Manager Craig Bowen even took the time to say hello and visit. Personal touch, caring about customers. This is NOT a bunch of fast talking people that treat you like cattle at some mega-dealership in the DFW area!!! Drive to Denton...it is worth it! Rw - Denton Texas On service, we have recently used and used Greg Hall in the past to assist...so a review for him as well. More

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Excellent customer service. I started buying Ford pickup from Bill Utter Ford in 2015, I have never had a bad experience with this dealership from sales to service. Doyle Chaffi I started buying Ford pickup from Bill Utter Ford in 2015, I have never had a bad experience with this dealership from sales to service. Doyle Chaffin is one outstanding sales person, that dealership is lucky to have. Thanks again Bill Utter Ford! More

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So easy to work with! Kim Payne was so easy to work with. He was always willing to answer my questions, he always returned my phone calls promptly, and never gave me the "r Kim Payne was so easy to work with. He was always willing to answer my questions, he always returned my phone calls promptly, and never gave me the "run around" on anything concerning my new car purchase! I highly recommend Kim Payne and Bill Utter Ford! Also, Kenneth Carter and Carl Anderson were equally helpful, friendly and understanding with getting me the price and financing for my particular situation. I have been buying my vehicles from Bill Utter Ford since 1984 and can't imagine buying from any other dealership! More

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new 18 f150 platinum rocks just like Steve Davidson just got my new truck and love it. The whole experience was awesome. And you have to try the chai tea from the fancy coffee machine it is so good. just got my new truck and love it. The whole experience was awesome. And you have to try the chai tea from the fancy coffee machine it is so good. The new facility is so beautiful and just a fun group of people. Go see Steve and the team. More

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