Hughes Honda Service | Page 3

The clerk was very busy and trying to multitask. The waiting area was hot and my car is old enough for a reasonable discount when it comes to an oil change. The oil change is very pricey The waiting area was hot and my car is old enough for a reasonable discount when it comes to an oil change. The oil change is very pricey More

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Dealership didn't make me aware that the last time I was there I had used my last tire rotation and oil change from my Maintenance Plan. Instead I schedule service online and arrive and have to pay out of p there I had used my last tire rotation and oil change from my Maintenance Plan. Instead I schedule service online and arrive and have to pay out of pocket. I also have never been offered any discount, coupon or special for being a valued customer. I see this as Very Poor Customer Service! More

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They tell you what needs done and cost and finish in a timely manner. Friendly and courteous service. Knowledgeable. timely manner. Friendly and courteous service. Knowledgeable. More

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Service was not good. Scheduled a 1:00 appointment and it took nearly three hours. Not respectful of my time. Scheduled a 1:00 appointment and it took nearly three hours. Not respectful of my time. More

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They are always prompt and polite. Waiting area is sufficient but I’d like some more benches outside due to the pandemic. Waiting area is sufficient but I’d like some more benches outside due to the pandemic. More

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Professional, energetic, polite, clear explanations, prompt service.Accurate information shared, details explained, Well informed about the diagnosis prompt service.Accurate information shared, details explained, Well informed about the diagnosis More

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Top tier customer service all the time! Before, during and after purchase! Had my first oil change today (Almost a year after purchase), and the customer service got even better! Before, during and after purchase! Had my first oil change today (Almost a year after purchase), and the customer service got even better! More

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The services and sales department at Hughes Honda is the best. I know Kyle is in Finance, but he is our all time favorite person there. Today, the service department exceeded their normal friendly dispositi best. I know Kyle is in Finance, but he is our all time favorite person there. Today, the service department exceeded their normal friendly dispositions and handled my issue in a timely manner even though I didn’t have an appointment. I saw the owner’s son working, and he seemed like an average guy. I appreciate the service department for taking great care of me (especially the guy who saved my car). More

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Great service. Prompt easy to schedule. Friendly service staff. Explaining everything to us as we exited. Prompt easy to schedule. Friendly service staff. Explaining everything to us as we exited. More

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Flat tire. Called my sister to meet me at Hughs to take me to work. She arrived first so service crew was waiting for me when I arrived. Best of all, replacemen Called my sister to meet me at Hughs to take me to work. She arrived first so service crew was waiting for me when I arrived. Best of all, replacement was covered under warranty. Always the best. More

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