Ian Chase
Ian Chase at Lithia Hyundai of Anchorage
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Ian Chase

Parts Manager

Lithia Hyundai of Anchorage

5400 Old Seward Hwy
Anchorage, AK 99518

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4.7
25 Reviews

Dealership Experience

5 yrs, 4 mos

Industry Experience

28 yrs, 3 mos

4.7

25 Reviews

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25 Reviews of Ian Chase

December 01, 2023

Dealership Rating
Employee Rating

Very nice and professional employees. Can always count on them to do a great job. More

by GARRETTHUNTER1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Brookins, Kevins Mercedes

Dec 01, 2023

Lithia Hyundai of Anchorage responded

Hi Garrett! We appreciate your kind words regarding our Lithia Hyundai of Anchorage team! If there is ever anything else we can help with, please do not hesitate to let us know!

June 25, 2023

Dealership Rating
Employee Rating

Great sales rep, he really took care of me on both of my new car purchases! Dealership really has issues, the service department is horrible, doesn't answer the phone, doesn't return messages or get back t More

by WILEY_TOM
Sales Price Transparency
Recommend Dealer
No

Other Employees Tagged: Blayke Mccarthy, Cameron Kerns

Jun 28, 2023

Lithia Hyundai of Anchorage responded

Hello Wiley, Thank you for sharing your experience. I apologize for the lack of communication. Due to our service location, at times we are unable to receive calls. You may contact me at the email below and for any future needs please send us a text at 580-648-4498 for a faster response. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Jeremy Tou jtou@lithia.com General Service Manager

March 30, 2023

Dealership Rating
Employee Rating

The whole service team is amazing. Always prompt and friendly. I appreciated their flexibility with my schedule and working to keep my fleet going. More

by BONLEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Konstantynowicz, Kevins Mercedes, Eric Hippen, Jason HESS, Joshua Shook , Bryan Collins, Matthew French, Layne Gunter, Jeremy Tou

Mar 31, 2023

Lithia Hyundai of Anchorage responded

Hi, We appreciate the review. We are glad your time with us was an amazing experience. We hope to earn your business again here at Lithia Hyundai of Anchorage.

February 20, 2023

Dealership Rating
Employee Rating

Exceeded my expectations. Coming in from Florida with 2019 Sante Fe. Great service and people. More

by mynonni17
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Brookins

Feb 21, 2023

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad your time with us was a great experience! We hope to see you again here at Lithia Hyundai of Anchorage!

December 03, 2022

Dealership Rating
Employee Rating

Great experience throughout. Knowledgeable and helpful staff. The showroom is clean with comfortable atmosphere. Highly recommend purchasing from them when looking for new or use More

by ROMAN.GORKOV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blayke Mccarthy, Eric Hippen, Cameron Kerns , Nathan Carter, Layne Gunter

Dec 05, 2022

Lithia Hyundai of Anchorage responded

Hi, We appreciate the review! We are happy to hear you had a great time working with us here at Lithia Hyundai of Anchorage! We hope to see you again soon!

November 20, 2022

Dealership Rating
Employee Rating

I have both great and disappointment to acomamony this review of my suv I had a Toyota preys for 8 years I say this as to show you I and my twin know how to milk a mile out of a hybrid this suv I was info More

by TWINS0/steven Doyle Watts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Brookins, Chris Schmidt, Hayden Baker, Jason HESS , Layne Gunter, Robbinson Rodriguez

Nov 22, 2022

Lithia Hyundai of Anchorage responded

Hello, Thank you for sharing your experience. It is unfortunate to hear about this and I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below. Jeremy Tou jtou@lithia.com General Service Manager

November 13, 2022

Dealership Rating
Employee Rating

I had a great experience buying a brand new Hyundai here! The process was smooth and comfortable just like my ride. More

by TUNAFISHBOI87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Brookins, Wayne Marc Cravey, Dennis Pagtakhan, Jason HESS , Nathan Carter, Matthew French

Nov 16, 2022

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad your time with us was a smooth process! We hope to work with you again here at Lithia Hyundai of Anchorage!

September 19, 2022

Dealership Rating
Employee Rating

Great dealership made the purchase in this micro chip nightmare word a easy successful purchase. More

by Tb
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Brookins, Kevins Mercedes , Justin Adams, Nathan Carter, Kevin Garza

Sep 19, 2022

Lithia Hyundai of Anchorage responded

Hi, We appreciate the review! We are happy to hear your time with us was easy and successful! We look forward to working with you again here at Lithia Hyundai of Anchorage!

September 04, 2022

Dealership Rating
Employee Rating

Excellent customer service, Jessica and Kaleb are great assets to your company. I will tell all my friends about my very pleasant experience dealing with you. Thanks More

by ANYABUJNO
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica Konstantynowicz, Mark Brookins , Justin Adams, Layne Gunter, Schrie Hill

Sep 06, 2022

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad you had an excellent experience with us and our team! We look forward to seeing you again here at Lithia Hyundai of Anchorage!

August 23, 2022

Dealership Rating
Employee Rating

Pleasure doing business with knowledgeable and friendly staff. Very helpful from salesman to finance person. Thanks More

by VANDY57
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Blayke Mccarthy, Eric Hippen

Aug 24, 2022

Lithia Hyundai of Anchorage responded

Our Sales Department is glad to have provided you with friendly and knowledgeable interactions during your visit. It is our goal to ensure our customers receive 5-star experiences here at Lithia Hyundai of Anchorage. Please do not hesitate to let us know if there is anything else we can assist you with.

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