Ian Maher
Ian Maher at Otto Cadillac

Ian Maher

General Sales Manager

Otto Cadillac

1769 Central Ave
Albany, NY 12205

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4.9
505 Reviews

Dealership Experience

12 yrs, 9 mos

Industry Experience

12 yrs, 9 mos

4.9

505 Reviews

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505 Reviews of Ian Maher

January 17, 2026

Dealership Rating
Employee Rating

Overall, it was a pretty good experience. I do not sense I got a great deal, and they did not offer me much for my trade. The used car I bought had to go back to have an issue fixed a few d More

by LLBeanR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Zukowski, Ryan Bussinger

Jan 19, 2026

Otto Cadillac responded

Thank you for sharing your feedback with us. We're glad to hear that Dan and Ryan took good care of you, but we apologize for any discomfort caused by the lack of acknowledgment from our sales manager. Your satisfaction is important to us, and we appreciate your suggestions on how we can improve our customer service in the future. If there's anything else you'd like to discuss or if you have further concerns, please don't hesitate to reach out. Thank you, Meghan Serrell - General Manager - 518-869-5000

January 17, 2026

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Thanks Ian and Mike for Making the experience easy and painless . We appreciate the professional courtesy More

by ben@bamauto.net
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Michael Caccese, Ryan Bussinger

Jan 19, 2026

Otto Cadillac responded

Thank you for choosing Otto Cadillac and for sharing your experience with Ian and Mike. We wish you safe travels ahead, Ben!

January 14, 2026

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We have bought 3 cars there now they are great people to work with and do business with and the cars they have are second to none the dealerships are clean and friendly and definitely will go back when we n More

by pierre97munk
Sales Price Transparency
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Recommend Dealer
Yes
Jan 15, 2026

Otto Cadillac responded

Thank you for your continued trust and support! We're thrilled to hear about your positive experiences with Otto Cadillac. We look forward to assisting you again, Pierre!

January 03, 2026

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This was our 10th car from Otto. We are always treated like family. Steve Lemon always knows and points us toward what we need. He is the best! More

by amalindell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve LeMon, Ryan Bussinger , Anthony a tech helped get us set up.

Jan 06, 2026

Otto Cadillac responded

Ten cars from Otto Cadillac! Wow! We're honored to have your continued support and trust. We will be sure to pass on your kind feedback to Steve and the team. See you next time!

January 02, 2026

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The entire sales team was great to work with. A professional experience. Have bought several cars with Michael and OTTO. More

by jkenned6
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Michael Caccese, Ryan Bussinger , Bill in service is great

Jan 05, 2026

Otto Cadillac responded

Thank you for your continued support and kind words! We will be sure to pass along your praise to Michael and the team. -Otto Cadillac

December 13, 2025

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Professional and accommodating. That they offer a technology expert to configure modern cars’ dizzying array of infotainment features is prescient; gone are the days when you can wa More

by kweckel
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michael Caccese, Ryan Bussinger , The wonderful lady at the reception desk with a bad back.

Dec 15, 2025

Otto Cadillac responded

We are here to help you learn all of the high-tech features in your car before hitting the road! Thank you for choosing Otto Cadillac and for sharing your experience. We wish you safe travels ahead!

December 06, 2025

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Great working with everyone at Otto. They made the buying process easy. Will continue in the future. More

by billeschab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Caccese, Ryan Bussinger

Dec 08, 2025

Otto Cadillac responded

There is nothing better than a great review. Thanks for giving Otto Cadillac your business, Bille!

December 05, 2025

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All around great experience from all of the staff! The experience was seamless from start to finish. Great Folks to deal with!!! More

by sarge261
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Caccese, Ryan Bussinger

Dec 05, 2025

Otto Cadillac responded

We love to hear that you have been so well taken care of by our team! Thanks for choosing Otto Cadillac and for sharing your support!

December 04, 2025

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Professional staff , easy to work with in purchasing a vehicle. Great place to buy a car. More

by mlrivera065
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 04, 2025

Otto Cadillac responded

Thank you for leaving Otto Cadillac your positive feedback!

November 28, 2025

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Employee Rating

Thank you. Everything went smoothly. All is good on my side. Happy holidays. Erin sheridan More

by esheridan2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Zukowski, Ryan Bussinger

Dec 01, 2025

Otto Cadillac responded

Erin, thank you for the kind words for our Otto Cadillac team. Happy holidays!

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