Ian Maher
Ian Maher at Otto Cadillac
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Ian Maher | Page 2

General Sales Manager

Otto Cadillac

1769 Central Ave
Albany, NY 12205

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4.8
394 Reviews

Dealership Experience

11 yrs, 6 mos

Industry Experience

11 yrs, 6 mos

4.8

394 Reviews

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394 Reviews of Ian Maher

September 13, 2024

Dealership Rating
Employee Rating

I can’t say enough good things about this dealership. In early March I purchased a used 2021 ct4-V from Micheal and Ian. The entire process was easy and straight forward with no nonsense games you can so More

by santinosalamon3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Caccese

September 11, 2024

Dealership Rating
Employee Rating

Working with Steven LeMon was fabulous - the process was smooth, clear and easy. I couldn’t be more thrilled about my experience. More

by bklemon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Declan Cohen, Steve LeMon

September 09, 2024

Dealership Rating
Employee Rating

Working with Dan, and all the staff at Otto was very easy as everyone was extremely friendly yet professional. We appreciated all the time they spent with us as well as the follow up after we placed an orde More

by Jan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Zukowski

September 07, 2024

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Employee Rating

F a n t a s t I c. V e r y H a p p y More

by john.w.swedish
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Declan Cohen

September 05, 2024

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Employee Rating

Ian and Mike make it easy to make a deal and they are both very honest More

by dntexp58
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

September 03, 2024

Dealership Rating
Employee Rating

Very good experience! Steve and Ian were great! I would definitely but from Otto again. More

by robmarler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Otto , Steve LeMon

August 22, 2024

Dealership Rating
Employee Rating

They made me feel welcome and valued. After a difficult month dealing with my insurance company, it was a relief to find a car I wanted. More

by sbordeau49
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Steve LeMon , Brent, the tech expert, was great to work with.

August 22, 2024

Dealership Rating
Employee Rating

I have found Otto Cadillac to be a no-nonsense type of dealership. I had an issue with my old vehicle and was reluctant to "let it go", but as Bill McLean told me, it was time, and he helped me realize t More

by WLUNDGREN3
Service Communication
Recommend Dealer
Yes

August 19, 2024

Dealership Rating
Employee Rating

Everyone was very responsive and pleasant to deal with. No high pressure sales tactics or gimmicks. More

by phrymom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Zukowski, Amber Young

August 18, 2024

Dealership Rating
Employee Rating

They did an average job, they did not go out of their way to make it an awesome experience More

by clohne
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Declan Cohen, Michael Caccese

Aug 19, 2024

Otto Cadillac responded

Carol, I am sorry to hear that you had a less than satisfying experience while working with our sales team. Otto Cadillac has been in business for over 40 years and we always strive to provide world class customer service to each and every customer. It sounds like this time we missed the mark. I would like to discuss your sales experience with you to see where we could improve and what we could have done to make your review 5 stars instead of 3. My contact information is below. I look forward to hearing from you. and we sincerely appreciate your business. Kindest Regards, Meghan Serrell General Manager Otto Cadillac 518-869-5000 mserrell@ottocars.com

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