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Declan Cohen

Overview Reviews (361)

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Declan Cohen

Sales Consultant

Otto Cadillac

1769 Central Ave
Albany, NY 12205

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4.9

361 Reviews

Overview Reviews (361)

Dealership Experience

12 yrs

Industry Experience

12 yrs

Specialties & Trainings

Cadillac Certified Sales Consultant

4.9

361 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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361 Reviews of Declan Cohen

July 14, 2026

Dealership Rating

Employee Rating

Beautiful dealership… beautiful cars…. Very friendly and professional staff…. Excellent experience…. Pleasure to buy a car thre Very friendly and professional staff…. Excellent experience…. Pleasure to buy a car thre More

by frliqour47

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ian Maher, Ryan Bussinger

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Jul 15, 2026 -

Otto Cadillac responded

Thank you for describing our dealership as beautiful, friendly, and professional! We appreciate your business and your support. Enjoy your new car, and we hope to see you again at Otto Cadillac!

July 02, 2026

Dealership Rating

Employee Rating

I did not work personally with Ian. I worked primarily with Steve and he was wonderful. Great experience from start to finish and very happy with my experience at Otto. I worked primarily with Steve and he was wonderful. Great experience from start to finish and very happy with my experience at Otto. More

by Maziejka

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ian Maher, Steve LeMon

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Jul 02, 2026 -

Otto Cadillac responded

We love to hear that you had a great experience working with Steve and the team! Thank you for choosing Otto Cadillac and for sharing your feedback. Safe travels!

June 24, 2026

Dealership Rating

Employee Rating

I can confidently say that my experience at the dealership left me more than satisfied. Not only did I find a car that I love, but the entire process was smooth and stress-free. dealership left me more than satisfied. Not only did I find a car that I love, but the entire process was smooth and stress-free. More

by medinaj7013

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ian Maher, Michael Caccese, Steve LeMon, Dan Zukowski, Sean MacWhinnie, Ryan Bussinger, Anthony Betor, Tom Kenneally , Aleks Gentile

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Jun 24, 2026 -

Otto Cadillac responded

Congratulations on your new car! We’re glad the process was seamless from start to finish here at Otto Cadillac.

June 13, 2026

Dealership Rating

Employee Rating

Declan was really great to work with. Thank you for everything!! We’re loving our car! Thank you for everything!! We’re loving our car! More

by michaelchristoforo

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jun 15, 2026 -

Otto Cadillac responded

Michael, thanks so much for the 5-star review of Otto Cadillac! Declan will appreciate your shoutout.

June 07, 2026

Dealership Rating

Employee Rating

The staff at Otto Cadillac are polite knowledgeable, and respectful. Test drive and purchase were stress free respectful. Test drive and purchase were stress free More

by joseph.hitt12

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ian Maher, Dan Zukowski, Ryan Bussinger

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Jun 08, 2026 -

Otto Cadillac responded

We’re so happy to hear your purchase was stress-free! Thank you from all of us at Otto Cadillac and congratulations from the team, Joseph.

June 06, 2026

Dealership Rating

Employee Rating

Great dealership. Specially Bill in service and Mike in Sales. They need to replace Ian. Specially Bill in service and Mike in Sales. They need to replace Ian. More

by DRAYKO

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Otto, Ian Maher, Michael Caccese, Bill McLean, Amber Young, Kelly Jo Wisler, Ryan Bussinger

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Jun 08, 2026 -

Otto Cadillac responded

There is nothing better than a great review. Bill and Mike will appreciate your shoutout. Thanks for giving Otto Cadillac your business, Drayko!

May 25, 2026

Dealership Rating

Employee Rating

We have been dealing with BMW for the last 20+ years, and I have to say that the experience of purchasing the Cadillac was exceptional. Declan was outstandin. I have to say that the experience of purchasing the Cadillac was exceptional. Declan was outstandin. More

by ghurd0

Verified Customer

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ian Maher, Ryan Bussinger

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May 26, 2026 -

Otto Cadillac responded

Thank you for choosing Otto Cadillac and for sharing your feedback about Declan! Welcome to the Cadillac family!

May 17, 2026

Dealership Rating

Employee Rating

We had a great experience for our first time working with Otto. Declan and the entire staff were great. Otto. Declan and the entire staff were great. More

by Ford2009

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ian Maher, Ryan Bussinger

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May 18, 2026 -

Otto Cadillac responded

Thank you for sharing your first experience with Declan and our team! We appreciate your business and look forward to seeing you again at Otto Cadillac.

May 18, 2026 -

Ford2009 responded

Thank you. Looking forward to working with you in the future

April 23, 2026

Dealership Rating

Employee Rating

Otto cadallic was very welcoming. The staff was extremely helpful with all the technology needed to purchase the carn The staff was extremely helpful with all the technology needed to purchase the carn More

by ladymars45

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ian Maher, Steve LeMon, Ryan Bussinger, Anthony Betor

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Apr 24, 2026 -

Otto Cadillac responded

We are pleased we could support you with the tech needed for your car purchase. Thank you for choosing Otto Cadillac!

April 18, 2026

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Employee Rating

We were treated nicely and had all of our questions answered. A great experience for both of us. answered. A great experience for both of us. More

by tpickett1

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ian Maher, Ryan Bussinger

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Apr 20, 2026 -

Otto Cadillac responded

Thank you for stopping by to leave Otto Cadillac a wonderful review! We are here to help!