Dealership Experience
6 yrs
Industry Experience
29 yrs, 8 mos
Specialties & Trainings
Former multi high line parts director
22 Reviews
Write a Review22 Reviews of Ian O'Connor
March 22, 2024
Great staff! ! Everyone was super friendly. Excellent customer service from my salesman to the service dept! ! Everyone was super friendly. Excellent customer service from my salesman to the service dept! More
Other Employees Tagged: Jamison Frank, Lindsey Decorah, Brianna McKenna, Shuhab Noory
July 10, 2023
I have been doing business with Mohawk Honda for 7 years and the quality of the vehicles and service are what keeps me coming back. Recently I thought there was an issue with my car and used the express ser and the quality of the vehicles and service are what keeps me coming back. Recently I thought there was an issue with my car and used the express service at the dealership. Ian O'Connor was very professional, helpful and patient with all of my questions. I can't recommend this dealership and Ian highly enough. Thank you for the years of great service! More
June 30, 2023
The best experience for buying or leasing a car in the 518 area will always go back to this place 518 area will always go back to this place More
Other Employees Tagged: Greg Johnson, Sondra Sample, Alex Hernandez, Amith Coonjbeharry, Abbie Hayes , Adan Feliciano, Trevor Schmetterer
February 12, 2023
I traded in my 2020 CRV EX for a 2023 CRV EXL! I absolutely love the car and the changes Honda has made to the vehicle, it's sleek and beautiful and a quiet, peppy ride! Kern Swoboda made the the I absolutely love the car and the changes Honda has made to the vehicle, it's sleek and beautiful and a quiet, peppy ride! Kern Swoboda made the the process effortless and enjoyable. Abbie in tech and set up was so sweet and helpful. And Tony Riano was also easy going and a pleasure to work with. I never felt pressured to make my decision I was struggling with between a hybrid sport and EXL models. Kern was patient and informative with my decision. I would tell anyone to go there for their next car purchase! More
Other Employees Tagged: Tony Riano, Abbie Hayes , Kern Swoboda
January 06, 2023
It was a pleasure working with Sondra. She was polite in demeanor as well as both helpful and knowledgeable throughout the experience. Will definitely return to Mohawk Honda in the future. She was polite in demeanor as well as both helpful and knowledgeable throughout the experience. Will definitely return to Mohawk Honda in the future. More
Other Employees Tagged: Nicole Oeser, John Lucas, Sondra Sample, Luis Morales, Kathy Ellis , Todd Brandt, Randy Pullay
January 05, 2023
It is such a pleasant experience every time I have service done at this dealership. On Dec. 12, 2022, I had my spoiler re-Simonized. It was done free of charge because Simonize would not honor their service done at this dealership. On Dec. 12, 2022, I had my spoiler re-Simonized. It was done free of charge because Simonize would not honor their guarantee of their product for me. The job was done to perfection! This happened all because of Michael Malone, Service Drive Coordinator. He gets 5 stars from me! Thank you!! More
Other Employees Tagged: Doug Glass, Ashley Dobbs , Michael Malone
September 04, 2022
I always have great service and and customer interaction when I deal with Mohawk Honda. Most recently Ian O'Connor, Service Advisor, was very patient and helpful during my maintenance visit for my 2019 Hond when I deal with Mohawk Honda. Most recently Ian O'Connor, Service Advisor, was very patient and helpful during my maintenance visit for my 2019 Honda Civic. More
September 21, 2021
Returned from a vacation trip and our 18 CRV had a strange rubbing sound coming from one of the wheels. Ian got us in quickly for an appointment, in view of safety concerns with brakes, and got them strange rubbing sound coming from one of the wheels. Ian got us in quickly for an appointment, in view of safety concerns with brakes, and got them checked determining they were safe. He was detailed in his explanation and told us that some surface debris caused by the CRV not being driven for a week while parked at our hotel across from the ocean, caused a coating on the rotors. He said it should dissipate in s few hundred miles but if it doesn’t to give home a call. Great experience. More
June 12, 2021
I can’t even say enough great things about Mohawk Honda & specifically Ian. The best experience I’ve ever had in at a dealership. He is knowledgeable, helpful & so kind. I will definitely be back for EVERYTH specifically Ian. The best experience I’ve ever had in at a dealership. He is knowledgeable, helpful & so kind. I will definitely be back for EVERYTHING myself or my son needs with our cars. They really do go out of their way to please you just like the commercial says 🙂 If you need anything done with your car I promise you wouldn’t be disappointed. I usually dread dealerships for having work done. Mohawk Honda makes it pleasurable & easy More