Ian O'Connor
Ian O'Connor at Mohawk Honda
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Ian O'Connor

Service Advisor

Mohawk Honda

175 Freemans Bridge Rd
Scotia, NY 12302

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5.0
22 Reviews

Dealership Experience

6 yrs

Industry Experience

29 yrs, 8 mos

Specialties & Trainings

Former multi high line parts director

5.0

22 Reviews

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22 Reviews of Ian O'Connor

March 22, 2024

Dealership Rating
Employee Rating

Great staff! ! Everyone was super friendly. Excellent customer service from my salesman to the service dept! More

by Julespfire
Recommend Dealer
Yes
Mar 22, 2024

Mohawk Honda responded

Thank you for the kind words! Welcome to the Mohawk Honda Family! We hope you love your new car.

December 12, 2023

Dealership Rating
Employee Rating

Always striving for customer satisfaction and follow up on any services performed at their dealership. Impressive! More

by dbbblair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2023

Mohawk Honda responded

Thank you so much for the kind words and thoughtful review! Our team is proud to go out of their way to please you!

July 10, 2023

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Employee Rating

I have been doing business with Mohawk Honda for 7 years and the quality of the vehicles and service are what keeps me coming back. Recently I thought there was an issue with my car and used the express ser More

by Raymond S Wemple
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2023

Mohawk Honda responded

Raymond, thank you so much for choosing us! We are so happy to have you here and wish you safe travels in your new Honda vehicle!

June 30, 2023

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The best experience for buying or leasing a car in the 518 area will always go back to this place More

by Thewaiez
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Greg Johnson, Sondra Sample, Alex Hernandez, Amith Coonjbeharry, Abbie Hayes , Adan Feliciano, Trevor Schmetterer

Jul 06, 2023

Mohawk Honda responded

Thank you for the kind words and recommendation. We hope to see you again soon!

February 12, 2023

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I traded in my 2020 CRV EX for a 2023 CRV EXL! I absolutely love the car and the changes Honda has made to the vehicle, it's sleek and beautiful and a quiet, peppy ride! Kern Swoboda made the the More

by Rlicciardi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Riano, Abbie Hayes , Kern Swoboda

Feb 13, 2023

Mohawk Honda responded

Thank you so much for this AMAZING review! We are so happy Kern, Abbie, and Tony were able to help you out so much in your car-buying experience! Thank you for choosing Mohawk Honda, we love you!

January 06, 2023

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Employee Rating

It was a pleasure working with Sondra. She was polite in demeanor as well as both helpful and knowledgeable throughout the experience. Will definitely return to Mohawk Honda in the future. More

by rmm2131
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicole Oeser, John Lucas, Sondra Sample, Luis Morales, Kathy Ellis , Todd Brandt, Randy Pullay

Jan 18, 2023

Mohawk Honda responded

Thank you for your 5-star review of Sondra and Mohawk Honda! We are so thrilled to hear that your experience was great. Thank you so much for choosing Mohawk Honda, we couldn't do it without you!

January 05, 2023

Dealership Rating
Employee Rating

It is such a pleasant experience every time I have service done at this dealership. On Dec. 12, 2022, I had my spoiler re-Simonized. It was done free of charge because Simonize would not honor their More

by mlgflowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Glass, Ashley Dobbs , Michael Malone

Jan 18, 2023

Mohawk Honda responded

Thank you for leaving feedback, we love to see it!! It means so much to us that your experience at Mohawk Honda was worth 5 stars. Thank you for choosing Mohawk Honda, we hope to work with you again.

Jan 19, 2023

mlgflowers responded

You're very welcome. I believe in giving credit where credit is due! And yes, I will always be using Mohawk Honda as my go to for all my sales and service!

September 04, 2022

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I always have great service and and customer interaction when I deal with Mohawk Honda. Most recently Ian O'Connor, Service Advisor, was very patient and helpful during my maintenance visit for my 2019 Hond More

by Raymond S Wemple
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 12, 2022

Mohawk Honda responded

Raymond, thanks so much for the 5 star review of your visit with Ian! We appreciate your business!!

September 21, 2021

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Employee Rating

Returned from a vacation trip and our 18 CRV had a strange rubbing sound coming from one of the wheels. Ian got us in quickly for an appointment, in view of safety concerns with brakes, and got them More

by ccwo chuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 22, 2021

Mohawk Honda responded

Thank you so much for the kind words and welcome to the Mohawk Honda Family! Please refer your friends and family so we can send you $100.00!

June 12, 2021

Dealership Rating
Employee Rating

I can’t even say enough great things about Mohawk Honda & specifically Ian. The best experience I’ve ever had in at a dealership. He is knowledgeable, helpful & so kind. I will definitely be back for EVERYTH More

by Chrissy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 14, 2021

Mohawk Honda responded

Thank you so much for the kind words! Thank you for being a part of the Mohawk Honda Family. Refer your friends and family so we can send you $100.00!

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