Ilana Fischer | Page 7

While driving my daughter’s car back to Chicago from University of Alabama I exited I-65N at 76A to get fuel in Taylorsville, IN after filling the tank, I pressed the gas pedal to put the car in drive a University of Alabama I exited I-65N at 76A to get fuel in Taylorsville, IN after filling the tank, I pressed the gas pedal to put the car in drive and the rear passenger side break line burst and my break pedal fell to the floor. I noticed the Carver Toyota dealership directly across the street and decided to see if their service department could get me back on the road, which they could, however I would have to wait for parts and may not be able to continue home that night. I decided to walk their used car lot where I met Ethan a young salesman that helped me to find out details of used cars available on their lot using the Carver Toyota website on my cell phone. I soon found a 2017 Toyota RAV 4 Limited and quickly worked out pricing with Ethan and Jason the sales manager. Jason Teague is a veteran of the car business and was very considerate of my time and situation. Jason introduced me to Mike Munoz the finance manager who was also a pro. He had all the documents ready for me and explained some additional options, of which I chose a 4 year 48000 mile warranty with a $50 deductible and I was on my way quickly with a fresh detail and a full tank of gas. I have purchased many new and used vehicles and I would like to say that from my first meeting with Ilana in service to my last conversation with Mike and Jason on my way out the entire team at Carver Toyota made this the best experience. When the time comes again to purchase another vehicle I will always check the Carver Toyota website first. More

by Giuseppe Verified Customer Verified Customer

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I was able to drop off my vehicle on Friday evening and pick it up Saturday at 10 am This is best schedule I’ve gotten. It’s very inconvenient either to drop off or wait 2 hrs to get it done there. May swi pick it up Saturday at 10 am This is best schedule I’ve gotten. It’s very inconvenient either to drop off or wait 2 hrs to get it done there. May switch to local oil change place rather than continuing with the bad scheduling More

by none3 Verified Customer Verified Customer

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Every employee I have encountered has went above and beyond. Very satisfied with my experience. beyond. Very satisfied with my experience. More

by Heatherharden_24 Verified Customer Verified Customer

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Very helpful and friendly service. They made sure yo help us and squeeze us in since we were on a road trip and needed assistance. We felt like Toyota worked as a “family” since we wer They made sure yo help us and squeeze us in since we were on a road trip and needed assistance. We felt like Toyota worked as a “family” since we were from another Toyota city/state. More

by Pat Verified Customer Verified Customer

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Thanks for taking the time to check out my Lexus NX 300 vehicle in a timely manner. vehicle in a timely manner. More

by Pmtrimpe Verified Customer Verified Customer

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Got in a time of appointment- which had been a big problem in past. I was catching up on needed service and service rep recommended what should be done next. problem in past. I was catching up on needed service and service rep recommended what should be done next. More

by Mich Verified Customer Verified Customer

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Fast (I was an hour early and I got right in) less than an hour to complete. Quick and easy an hour to complete. Quick and easy More

by Eric Verified Customer Verified Customer

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